Tru by Hilton Georgetown

Explore Tru by Hilton Georgetown
8.8
Very Good
From 405 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Tru by Hilton Georgetown

Number of reviews per page
20
40
Top reviews
Carl
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast, better than expected . A little close to busy highway.
Amanda
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, the place wasn’t bad definitely a solid 3.5 stars. Lobby and gym were super clean. Everyone was friendly and the breakfast was consistently with other Tru. The rooms are a bit well used and not super clean, but it wasn’t bad, nothing to really complain about. The surrounding area at night gets a little bit interesting and I would not say it’s that walkable but during the day everything‘s fine and there’s a Starbucks right next-door in a Walmart basically across the street
Read More
Lilith
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When I arrived at the property
Tammie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice friendly and clean.
Alaiki
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was placed in a room on the first floor after indicating 4 hours before check in that I did not under any circumstances want to be on the first floor. No flexibility with early check in. Staff said they would contact me as soon as a room was available and they did not. Bed linen did not smell fresh. The indoor pool was small and the water was cold. There were no cushions on the patio sofa in the pool area.
Read More
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Derric
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quick and easy check-in.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel has a stylish and welcoming lobby that immediately sets a pleasant tone upon arrival. While the room was compact and the layout made it easy to bump into furniture, it was clean and functional. The biggest challenge was the air conditioning unit—it’s located inside the room and produces quite a bit of noise, even on fan mode, which made restful sleep difficult. Just need to add also the toilet also is moving .That said, the overall atmosphere of the hotel is nice, and the common areas are thoughtfully designed. .
Read More
Daniel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

good
denis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the air filler was very dirty,as i have allergies we had to clean the filters. kids always there for baseball,so be aware of tthe noise
Jason
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very nice stay, breakfast was great.
Bijaya
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No room service.
Christine
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast staff- Friday staff - Shirley I think was her name. She was polite and very motivated. She had awesome customer service. She not once took a break. Saturday - Jennifer was rude. Seating was limited due to lots of people hanging out after eating. I am handicapped and can’t sit on bar stools. There wasn’t three seats together. We went to computer area. Staff John had first cubby. Next cubby had cleaner bottle on the table and Jennifer was sitting on the stool in the middle of the floor where the carpet and tile meet. She didn’t offer to move so we could have the table. The three of us squeezed into the next cubby. Jennifer sat there the whole time until John asked her to cover while he took the trash out. John was up and down as needed. Jennifer just sat there, in the way. We refused to have to deal with her on Sunday and didn’t have breakfast. She was sitting there the whole time while we were loading our vehicle to leave. She needs to be fired and/or learn what customer service is. Please note that John did a great job. Housekeeping staff - The staff on second floor was great and very helpful at helping us stay stocked on needed supplies. She was great during the whole stay.
Read More
Fatoumata
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice
Gabrielle
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff at check was rude. Then at midnight got a call asking if something was leaking in our room. We said no. 1230am get another call asking the same question. We had to get up at 6am for baseball and these people called us asking if something was leaking. Nothing was leaking we were trying to sleep. On top of that the tv kept shutting off the channels didn’t work. The fridge didn’t work. We didn’t have any soap or shampoo in the containers in the bathroom. For over 300 bucks a night and using the name Hilton this hotel was horrible. I should have spent the 60 bucks abs went to the motel 6 would have been the same result.
Read More
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful staff and the breakfast crew is amazing!!
Kimberly
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very friendly. Room was clean and booked very last minute. We were happy
ROBERT
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Had a strange vibe with casual atmosphere. Lights in the room was poor.
Hak Yong
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N
Carmine
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good Breakfast. Mold in bathroom shower and clogged bathroom sink
Number of reviews per page
20
40