The entire staff was very friendly, starting from security to the reception to housekeeping and to the restaurant. They all made my stay very comfortable. Olga and her colleagues at reception were so helpful with everything. I cannot fault them with anything.

The property is beautiful on the outside (building, vegetation, and view) and the aerial view of restaurant is absolutely amazing! The rooms are bare-bones (dormitory bedding with comfortable mattresses) and dated (80s/90s-style), with minimal on fabric bedding (pillows, blankets, and decor). Yet, the rooms are functional and comfortable. The heater is a bit slow so the winter nighttime is brisk in the room (late June). When we first arrived the water was brown and bubbling out of the pipes, but this cleared up after about 10 minutes of running the water. The staff were friendly and the food was great. We enjoyed the location, as the hotel is in an outside of the city and on top of a nice, hilly neighborhood.

Food was delicious, excellent service and the room was super clean!!

Very calm and peaceful.

Beautiful unique hotel in a hill with sweeping views of the Windhoek area.

Great view of the city. Old world charm. Lovely outside terraces. Nice restaurant for dinners frequented by locals. Effortless parking. Genuinely friendly and dedicated people. Very close to Joe’s Beerhouse, too. I’ve stayed at a number of hotels in Windhoek, and recommended it highly.

Location

The management seem to care a great deal about my comforts. The staff seem to care a great deal about my comfort.

Staff were really helpful - booked taxis for me and made me feel very welcome

Beautiful setting, great view. The staff are very friendly and very responsive to any requests.

Because of flood it was hard to get to the hotel. We booked a family room which according to the descriptions supposed to have 2 double beds and 2 single beds. The room we got had 2 single beds with 2 single blankets

Spectacular location on a hill overlooking the city and the beautiful sunsets.

Great after our original booking at Protea Thuringehof - what a rip off that was.

Great staff, beautiful view, quiet and safe

Just an overnight stay before leaving early morning for airport. Family room large and clean. Stayed on a Sunday, the restaurant is NOT open on Sundays.

We only had the night there but wished we had much longer. The freshly cooked omlette for breakfast was also a nice touch

Great sized rooms, friendly helpful staff. Our third visit, to be recommended after a long road trip across Namibia and Botswana

Just had a one night stopover before heading to Swakopmund but enjoyed our stay. The rooms are big and views are great. The service is fantastic. The receptionist booked a shuttle from the airport and to Swakopmund that was a better price than we could find anywhere. The hotel is a little far away from town so plan accordingly.

We stayed here for 2 nights. Neat and spacious rooms. Gracious and friendly staff. Good food in restaurant. And on top of all excellent view of Windhoek from top

We stayed there for the third time. Lovely view, very friendly and efficient staff. Will stay there again when in Windhoek.