Hi Tri A. L.! Kawana Hotel Patong, thank you very much for your valuable review and 9.7 star rating. We are very pleased that you enjoyed your stay at our hotel. We enjoy the excellent service from all our staff, from the reception to the restaurant, the delicious breakfast, the clean and comfortable breakfast area, and the great location by the pool. Your feedback is very important to us, as it helps us to maintain our high level of service. We look forward to welcoming you back to Kawana Hotel Patong in the near future. Thank you! Rahayu Kartika, E-Commerce Department, Kawana Hotel Patong