Staff can not adjust the customer’s willing and room is narrow and dirty.

The staff are very nice. I dont really speak Japanese and they dont really speak english but they tried very hard got the message through. I look forward to staying again if i come back to Himeji.😀

Excellent stay. Great room amenities. Only complaint is the hallway carpet on my floor was stained, but upon entering my room, it was perfect where it counted.

Does the job, but slightly tired feel. Easy location close to station and many restaurants within walking distance. Hot baths on top floor are a plus.

Overall great value to stay at

Super small room

If you're looking for an affordable and good night in a single bedroom, that's a great place you can go.

The private onsen inside the room was cool and unique experience. Beds were a bit small but the room has lots of space

The hotel's cleaniness, room size and staff are what you'd expect from a Japanese hotel in this class. Strange and not pleasant were two issues: 1. Upon check-in we were conditioned to paying a 300 yen "public bath" tax (I'd guess the onsen use tax), although we clearly told them we would not be interested in its use. We were told all hotel guests were required to pay that tax. 2. The air in the room was damp and stuffy and the only way to refreshen it was by turning on the (rather noisy) air conditioning system; which in fact was only recirculating the air.

It si very close to JR Himeji station. You can cross over Nikko hotel Himeji and don't need to round the street. There are a big market, Pantry in building of station. Food is cheap and you must taste akashiyaki in Grand FESTA.

Overall satisfactory except for check-in hiccup. Couldn't locate my booking resulting in half hour delay in checking in. Also unable to issue more than one room card creating inconvenience as access to female spa is via room card.

温泉が良かったです。

駅に近く便利です。 気持ちよく利用させてもらいました。

駐車場が不安だったが、とても満足できました。

1泊の宿に十分満足できるホテルです。温泉大浴場があって良かった

お風呂の脱衣所に清潔感がなく、天井にカビが発生している。衛生的にも問題があり、残念。

フロントスタッフ仏頂面、説明が下手。内線電話無し。

卫生间打开风扇的话，有很强的震动，无论是声音还有感受上很明显。不知道是个别情况还是普遍的现象。

姫路駅から近く、街中でも静かに過ごせました。また、電子レンジが部屋にあるのが良かったです。最上階には温泉があり、身体の疲れが取れました。今回は2回目ですが、次もまた利用したいと思いました。

ホテルの方も対応も良く、全体では普通です。アメニティは豊富です。ドリンクサービスはありません。駐車場は、外部にたくさんあり、安く止めれるところもあります。残念だったのは、大浴場があるので、そちらが気持ちよく使うためか、宿泊の室内のバスタブから、悪臭が上がってきて、ドアを開けると臭うし、トイレや洗面所を使う時は臭いに悩まされてしまいました。チェックアウトしましたが、その後、早めに対応してくださってることを期待します。