Hanoi Lullaby Hotel & Travel

Explore Hanoi Lullaby Hotel & Travel
7.5
Pleasant
From 41 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.3

Meal

6.8

Location

7.5

Service and Facilites

7.5

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Traveler Reviews Hanoi Lullaby Hotel & Travel

Number of reviews per page
20
40
Customer reviews
The E. L. D.
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6.0
/10
Reviewed 132 week(s) ago
Glad just stayed one night. Won't go back to this hotel any more. Overprice for the quality provided. All pictures don't show the current situation. Booked for city view but got wall view.
1 people find it helpful
VUONG B. N.
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6.0
/10
Reviewed 152 week(s) ago
Phòng ngủ ok, nhưng nhà WC thì chật, còn dơ, nhiều con nhặng
1 people find it helpful
TRUONG T. A. T.
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8.6
/10
Reviewed 161 week(s) ago
The hotel is located in the center of the front beach; Staff is very enthusiastic, lovely; great support with; Breakfast is quite good; The room needs further upgrading (because it's too degraded); the pool is too small; gym equipment old, not good quality. Rating: 3 stars.
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2 people find it helpful
Mai K. N.
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9.1
/10
Reviewed 162 week(s) ago
The staff of the two hotels are enthusiastic and friendly, but the facilities in Lullaby are better. The big minus point is that my room (1st floor) is small, the toilet is quite closed, the 4g network cannot be used. I don't agree that when I checked in, Lullaby said that I had moved my booking to another hotel in the chain because there were guests (Western) who wanted to stay for 1 more night and were having problems traveling. So I stayed 1 night in another hotel and came back to Lullaby 2 nights later
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1 people find it helpful
Duong T. V.
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6.0
/10
Reviewed 163 week(s) ago
Đặt phòng rồi tới nơi lại chuyển qua 1 khách sạn khác , phòng nhỏ hơn. Làm ăn kiểu chụp giựt. Không bao giờ quay lại
6 people find it helpful
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Duong T. h.
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5.1
/10
Reviewed 165 week(s) ago
It is such a Very bad hotel I have ever had. They lied to their guests. When I checked in, staff informed that room has problems. As as a traveler, I don't care what was problem with their rooms, just wanted to stay in my room at the hotel that I booked and paid for. But it was the most worst thing that they moved us to another hotel. It is very very bad hotel with terrible room and service like a Motel, not Hotel! Even no blanket, only cover in room.
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1 people find it helpful
Pham Thanh Son
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Backpacking
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6.0
/10
Reviewed 180 week(s) ago
The room and toilet have a very unpleasant smell of damp.
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5 people find it helpful
Pham H. N.
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4.8
/10
Reviewed 182 week(s) ago
Phòng rất tệ không giống trong ảnh
1 people find it helpful
VU NGOC A.
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4.8
/10
Reviewed 186 week(s) ago
Mình đặt phòng bên khách sạn nhưng không hề được báo trước là phòng đang sửa. Đồng thời bên khách sạn mình đã liên hệ 2 lần để hoàn tiền nhưng đều bảo liên hệ sau và không thấy liên lạc lại. Vừa mất tiền mà chất lượng dịch vụ quá kém. Không bao giờ đi lại
4 people find it helpful
Nguyen D. T.
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9.1
/10
Reviewed 199 week(s) ago
The room is clean and very nice.. but the only thing is to install a white light ☹️ But the room is full of yellow lights and it's a bit dark (the same goes for the WC).
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4 people find it helpful
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Cao P. N. K.
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9.7
/10
Reviewed 199 week(s) ago
Clean and beautiful hotel! Enthusiastic and happy reception
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1 people find it helpful
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Cao P. N. K.
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9.7
/10
Reviewed 199 week(s) ago
Reception enthusiastic and friendly! Nice clean room!
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3 people find it helpful
NGUYEN T. H.
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9.7
/10
Reviewed 199 week(s) ago
Enthusiastic, clean hotel, everyone should visit and experience, will come back next time
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1 people find it helpful
Hoang T. L. D.
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9.0
/10
Reviewed 200 week(s) ago
Good to stay. Only problem is very noise. I can hear anything from the next room.
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Thy H. D.
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9.7
/10
Reviewed 203 week(s) ago
Nice clean room, lovely staff.
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4 people find it helpful
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