Awsome location!

Breakfast staff was super nice and front desk was very attentive to our needs. The service by all staff was top tier. We asked for extra towels and pillows and they came within 10 minutes each time or less. I just wish the room was larger. It’s quite tight and the furniture is not as functional as other hotels with small spaces. The bathroom is also very tight and our shower leaked every time it was used onto the floor (hence the extra towels).

The hotel was clean and quiet. The room was extremely small, with two double beds and basically enough room to slide around the beds. For a family of 4, it was very uncomfortable. This is probably fine for a quick business trip for a single person, but not even appropriate if you are more than one person (which is when you need the two bed rooms). The breakfast was fine (nothing exciting). People who worked there were very nice and helpful.

Awesome place in great location. Would come back afain

One of the two elevators was broken, and the functioning one was extremely slow. Rooms are noisy; I could hear a lot from adjacent rooms. I chose this place because it was convenient to my son’s apartment in Stuy Town but I would not stay here again.

Property is 16 minute walk to Union Square area. Very pleasant even during the evening. Lyft rides are easy to get, the entrance to the hotel is off the main road so it is quieter. The staff are very accommodating and pleasant.

Great place and service. Breakfast wasn't the the best. Good area

This room was very small for 2 double beds. There was barely a walkway to get to the bathroom and other bed. Shower door does not keep water inside well, bathmat is drenched after each shower. Staff is friendly though and complimentary breakfast was good.

The staff were perfection. They were so beyond kind. Room was clean and nice. Only con was the tv kept saying it couldnt connect to wifi so we didnt watch the movie we wanted to. Minor things!

The staff was very friendly and very helpful. Overall, great stay.

Great location and good value

Room size was inadequate and cramped. Lobby small and breakfast nook crowded and chaotic. Otherwise OK

Room is too small

We loved the old fashioned popcorn machine on the lobby and the smell of popcorn when you came into the lobby!

Close to Park Avenue Madison Square Park.

Location was superb. Front desk was pleasant. Simple, comfy rooms to rest your feet while exploring all of NYC

Éramos un grupo de 6 personas y nos encantó el hotel .. el desayuno incluido todo esta muy rico muy cómodo y muy amable el personal

Great location, loved walking to the park up the street and 5th avenue Would have given excellent rating, except when the elevator broke I was in it and it was not a fun experience! To check out I walked the 11 flights down. Other than that moment it really was great!! Thankyou

El check-in fue rápido y los empleados muy buenos en general. El cuarto no es grande, pero es moderno. Limpio todo. Una falla es que no tienen lugar para colgar las toallas. Otra falla es el jabón de barra, tiene huecos y se rompe fácilmente. El desayuno es excelente. Otra falla fue que una noche la puerta de mi cuarto no abrió con la tarjeta. Tuve que bajar cuatro veces para que arreglaran mi tarjeta o me dieran otras, pero comoquiera no funcionaba. Una empleada trató con su llave maestra y tampoco funcionó. Me dijeron que quizás era el pad que estaba malo o la batería de este. Solo pude entrar porque desperté a mi madre, que dormía en la habitación, y ella abrió la puerta. Al otro día, mis tarjetas funcionaron. La ubicación del hotel es perfecta para los lugares que visité. Llovió y pienso que deberían tener sombrillas para prestar, Nobel sistema privatizado de una compañía que las alquila usando tarjetas de crédito. Finalmente, al hacer el check out del hotel, le dije al empleado que pediría un taxi. El empleado me dijo que el taxi es caro al aeropuerto y me ofreció el servicio de transportación del hotel. Le pregunté el precio y me dijo que era $80-85. Estuve en dudas por un momento y el empleado me dijo con rudeza: Es cuestión de escoger, uno o lo otro. Le dije que pediría un taxi. El taxi me cobró $48, así que el ofrecimiento del empleado era un engaño, hubiera gastado mucho si le hubiera hecho caso.

Great customer service! Brian at service desk was very courteous and resourceful. I would definitely stay here again. Coffee was good, but was not a fan of the breakfast.