Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado and for taking the time to share your feedback. We are delighted to hear that you were satisfied with our strategic location and appreciated the friendliness and politeness of our staff. We sincerely apologize for the inconveniences you experienced regarding the ants on the desk, the condition of the hotel sandals, and the moldy shower curtain. This is certainly not the standard we aim to provide, and we regret that it affected your comfort. Your comments have been shared with our Housekeeping team for immediate follow-up and improvement to ensure these issues do not happen again. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back with a much better experience in the future. Warm regards, Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing to stay at Manado Grand Sandwich Hotel and for sending us your valuable review. We are very pleased that you were satisfied with the cleanliness of our room and the warm and friendly service of our staff. We apologize that we are unable to accommodate early check-in as your room did not have a window or view. We appreciate your choosing to check-in early to ensure you have a pleasant stay. Thank you for sending us your review. We will do our best to provide you with an even more pleasant experience on your next stay. The Management Team of Manado Grand Sandwich Hotel

Dear Valued Guest, Thank you for taking the time to write a detailed review. We apologize for your experience, which did not meet your expectations during your stay at Grand Whiz Megamas Manado. We are sorry to hear that the check-in process, room condition, facilities and services you received did not meet your expectations. It does not reflect the high standards of service we strive to provide to all guests. Your comments regarding room size, facility layout, exhaust noise and wardrobe availability have been passed on to the relevant team for internal evaluation. We sincerely apologize that your meal choice was not satisfactory and that the parking entrance and corridor directions made you feel uncomfortable. Regarding the service at the front desk, we apologize for the unfriendly and unresponsiveness during check-in. We will take this matter seriously to prevent this from happening again. We also thank you for your appreciation of our security and housekeeping teams. We will share this with them as encouragement. Your feedback is highly valuable for our future improvements. We hope to have the opportunity to welcome you back and provide you with an even more comfortable and satisfying experience. Sincerely, Grand Whiz Megamas Manado Management

Dear Valued Guest, Thank you for your feedback. We apologize if the comfort, cleanliness of the bathroom, and variety of food did not meet your expectations. We have forwarded this feedback to our housekeeping and food and beverage teams for immediate evaluation and improvement. We appreciate your feedback and look forward to welcoming you back again for an even better experience. Best regards, Grand Whiz Hotel Megamas Manado Management

Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience, particularly regarding the noise from the adjoining room and the poor cleanliness of the room, which clearly do not reflect the standard of service we strive to provide. We have passed your comments on to our housekeeping and front desk teams, who will ensure that the room is thoroughly inspected and the noise issues addressed promptly. We understand the importance of a quiet environment, especially when travelling with infants, and we are very sorry you have experienced this. We look forward to welcoming you back and providing you with an even more comfortable and enjoyable stay. Best regards, Grand Whiz Hotel Megamas Manado Management

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced while investigating the missing item. Situations like this do not meet our service standards and we sincerely regret that this has happened to you. We have escalated the matter to the relevant team to ensure that a more thorough inspection of the room will be conducted before confirming with the guest, to avoid such incidents in the future. We appreciate your attention and understanding. Your feedback is very important to us in continuously improving our service quality. We look forward to welcoming you back and providing you with even better experiences in the future. Best regards, Grand Whiz Hotel Megamas Manado Management

Dear Valued Guest, Thank you for your first stay at the Manado Grand Sandwich Hotel. We are delighted that you enjoyed our friendly and attentive service, clean interior and relaxing atmosphere. We are honored that you would consider staying with us again next month. We look forward to welcoming you back. Grand Sandwich Hotel Manado Management

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado for your first visit to Manado. We are delighted to know that our convenient location allows you to travel to various destinations easily during your two-night stay. We hope that you have a pleasant first experience in Manado and we look forward to welcoming you back again on your next visit. Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your first choice for your business trip in Manado. We are very pleased that you were satisfied with the cleanliness of the hotel and its surroundings, the variety of dining options and the sea view. We are also very pleased to know that the surroundings are an excellent place for you to exercise in the morning. The fresh air and panoramic beach views are truly our highlights. We appreciate your feedback and we look forward to welcoming you back again soon. Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue to provide the best service. We hope to welcome you back soon for an even more memorable experience. See you again at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue to provide the best service. We hope to welcome you back soon for an even more memorable experience. See you again at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Ms. Nisa A., Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue providing the best possible service. We look forward to welcoming you back again for an even more memorable experience. See you again at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation during your stay in Manado! We are delighted to hear that you had a pleasant experience with us. Guest satisfaction is our top priority, and your positive feedback motivates our team to continue providing excellent service. We look forward to welcoming you back soon for an even more memorable stay. If there is anything we can improve, please don’t hesitate to share your thoughts with us. See you again at Grand Whiz Megamas Manado! Kind Regards Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue to provide the best service. We hope to welcome you back soon for an even more memorable experience. See you again at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue to provide the best service. We look forward to welcoming you back again for another memorable experience. See you soon at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Mr./Mrs Vjime E, Thank you for choosing Grand Whiz Megamas Manado as your accommodation during your stay in Manado! We are delighted to hear that you had a pleasant experience with us. Guest satisfaction is our top priority, and your positive feedback motivates our team to continue providing excellent service. We look forward to welcoming you back soon for an even more memorable stay. If there is anything we can improve, please don’t hesitate to share your thoughts with us. See you again at Grand Whiz Megamas Manado! Kind Regards Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue to provide the best service. We look forward to welcoming you back again for even more memorable experiences. See you soon at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your accommodation choice during your stay in Manado! We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority and your positive feedback motivates our team to continue to provide the best service. We look forward to welcoming you back again for another memorable experience. See you soon at Grand Whiz Megamas Manado! Best regards, The Management of Grand Whiz Megamas Manado

Dear Valued Guest, Thank you for choosing Grand Whiz Megamas Manado as your place to stay during your stay in Manado. We greatly appreciate the time you took to share your experience. We are very sorry to learn that your visit did not meet your expectations. Your feedback is very important to us and we will immediately convey it and coordinate with the relevant team for future evaluation and improvement. Once again, thank you for your time and review. We hope to be given the opportunity to welcome you back with better service in the future. Kind Regards. Management of Grand Whiz Megamas Manado.