Overall Ratings & Reviews Hotel Bintang

Traveloka (244)
Other sources (1)
7.5
Pleasant
From 244 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.3

Meal

7.4

Location

7.9

Service and Facilites

7.4

People often mention about Hotel Bintang
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Distance to City Center (4)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Bedroom (3)
Bathroom (3)
Variety (3)
In-room Dining (3)
Ambiance (2)
Taste (2)
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Traveler Reviews Hotel Bintang

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Customer reviews
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Ernawati
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's not bad, but sorry, my husband isn't very comfortable.
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J***T
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Transit
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8.5
/10
Reviewed 5 week(s) ago
The service was excellent. I booked a room for my parents to rest from 10 a.m. to 5 p.m. due to the long journey from Pekanbaru. When I wanted to check in, my parents asked for permission to check in before 1 p.m., and thank God, they were allowed. The bathroom cleanliness needs to be improved.
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B***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
🫰👍👍💖💖💖💖💖💖💖💖💖💖💖💖💖💗💖💖💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗
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k***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
There is a free airport transfer every hour. Get a room on the 1st floor.
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1 people find it helpful
I***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
The hotel is very bad, dirty and scary
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I***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
The room is not good, the door is hard to open, dirty and scary.
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2 people find it helpful
F***z
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Everything is great especially in terms of service and facilities, but what needs to be fixed a little and just an additional suggestion, for TV broadcasts please increase so that it is more satisfying to watch in the room. Thank you....
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Hotel staff is good, hotel is comfortable, safe and clean
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2 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Hotel staff is good, hotel is comfortable, safe and clean
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Nice staff, cheap hotel, fresh and clean
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1 people find it helpful
D***y
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Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 56 week(s) ago
TV in the room is not working, customer complained but was told to go back and forth 3 times to the receptionist and in the end it was not resolved. The service is very unfriendly, the staff was busy playing games when the customer complained
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
Small but clean, staff is friendly too
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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2 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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G***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 75 week(s) ago
Kamar kotor ada bekas pengaman pria tamu di suruh bersihin sendiri, bau, ac panas petugas tidak profesional. Sy pesan 2 malam 3 kamar tapi langsung check out ganti hotel.
1 people find it helpful
F***a
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Leisure
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6.2
/10
Reviewed 83 week(s) ago
The staff is really rude. The room is also big. The breakfast is also a bit different. They give you dencis fish with chili sauce for breakfast. There are no other choices. Not worth it for that price.
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1 people find it helpful
M***l
icon-origin-TRAVELOKA
5.9
/10
Reviewed 91 week(s) ago
Ada KECOAK! Padahal kamar super vip family paling mahal.
1 people find it helpful
amy p.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 97 week(s) ago
Stafnya kurang bagus dalam melayani cust, lant 3 kamar sempit dan pengap, tangga terlalu curam, pelayanan untuk sarapan tidak memuaskan.
3 people find it helpful
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