Nice enough lodge in a great Kalahari setting. Some of the rooms are set quite a distance from the main lodge so a great opportunity to get your steps up (maybe e-scooters or similar could be handy). Variety of food was fine. Some Staff were more friendly & guest focused than others (no more needs saying) TIP - ask Staff about viewing the Meerkats between 08:00-08:30 when heading to brekkie. Worth a visit 👌

Perfect and wonderful station and experience

For couples rooms, there should be one double mattress to improve in comfort, our room had two separate ones placed together with a gap inbetween. We didn't know that we had to pre-book game drives and missed the afternoon one which we had rushed to check in in good time to be able to join but were told it was fully booked. Aside the above, all was excellent.

We had a two night stay at Bagatelle - stsying in one of the dune chalets. The view of the Kalahari is spectactular from both the balcony and the room and it is possible to see several animals. Apart from the dune chalets, it looked like the view from other rooms was far inferior. The room itself was large (not massive) and well conditioned. The main lodge building has the restaurant and pool - both are functional but nothing special - except Kudu wander in. The food was excellent - highest quality we had in Namibia. Overall staff service was good if a little unenthusiastic. The lodge offers a few activities. We did the nature drive around the ranch and cheetah feeding which was excellent. They also offer star gazing but the astronmer was not there so we were unable to do it.

Lovely lodge, a self contained safari resort really. One could spend days here relaxing!

We loved our stay. The location is amazing and so is the service. We really enjoyed the Game Drive, it's a must (we took the combo tour and we loved it). Service was great and food was really good. Dinner was at a very high level. For me, being Vegan, they had a lot to offer which is not common in Namibia. I would highly recommend it.

This is at best a 2 star facility. We stayed in the Dune Exclusive and would strongly recomment to keep to the lower budget options as this was not worth the exhorbitant price. Everything is very dated - furniture, towels, jacuzzi, tablecloths and napkins, one poorly functioning toaster with 70 plus guests. Cleanliness is well below standard. No wifi if you have a Samsung device even in main lodge as advertised. Staff is poorly trained and disinterested. Meals were average at best.

Good stopover between Windhoek and Fish Rivet Canyon. Though it’s very commercial. Lots of activities on offer.

Booked a Savannah chalet months in advance & paid at time of booking. On arrival we were told all Savannah Chalets were full & we'd been upgraded to the farmhouse. This sounded odd as ours was already paid for months ago. I asked what made the farmhouse an upgrade? The front desk guy just had a constant smirk on his face & said was better, but could not explain why. We were told the farmhouse was 2 miles off site & we'd need to drive there ourselves & get the staff to collect us for dinner. This didn't sound like an upgrade & sure enough when we got there, instead of being in our own chalet, we were in a building converted into 5 different rooms. No view, less space, no bath like the Savannah chalet would've had. Our view from the room was parked cars & hosepipes left on the ground. Inside the room was ok, but it wasn't the room I paid for & certainly no upgrade. There were no facilities here, apart from a pool round back of the building in front of someone else’s room. We noticed all the rooms in the farm building were occupied, so we weren’t the only ones that were allegedly upgraded. We waited 90 mins for the dinner pick up. There was no phone to call front desk. The meal was nice & had a nice atmosphere sitting outside. This was the only nice part of our stay. Basically we were lied to & told we'd been upgraded, rather than apologise for giving our room away. A bad experience made worse by incompetent staff. Would not visit again & not recommend it. Avoid!!!

We had a wonderful stay. The lodge is in a beautiful location. Dinner and breakfast were very good. Staff is very friendly.

Really enjoyed Bagatelle, especially the animals roaming around the grounds - and the chance to see the local meerkats! The morning drive in the Kalahari was beautiful and the night drive was resplendent with stars.

Really fabolous place to be. Many services offered which can be attractive. Unfortunately the pool was under construction. Food was really excellent!

A unique desert experience with red sand dunes around you. Great food and comfortable rooms. Some redecoration of some rooms is needed. A very enjoyable stay.

Bagatelle is really worth at least one night's stopover if not two. We stayed for two and were glad we did. We were upgraded to a Dune Chalet 😊which was really comfortable, crisp linen bedding, good and much needed air con, with amazing west facing terrace with views. Sitting with a sundowner watching the meerkats play was magic. The communal areas are stylishly furnished. Food here is also of a very good standard....and the pool is great for cooling down in. You meet an interesting mixture of people...some camping, others driving from lodge to lodge as we were. We went out on the morning scenic drive and really enjoyed it.....it's low key but you do see some game, we were lucky, a bat eared fox....but it is what it says, scenic. You can also go out on horses. Staff all very friendly and helpful.

We stayed in a dune chalet which was beautiful and right on the edge of the desert which afforded us a gorgeous view and complete silence. The lodge was lovely as well and the service good. The one big drawback, and largely the reason we selected Bagatelle, was that we wanted to see the cheetahs. There were 3 in an enclosure, and our half-hour ride to see them was OK but not great. It paled in comparison when we saw cheetahs in the wild at Erindi.

Wunderschöne Chalets auf den Dünen. Super nettes Personal.

Location molto bella: grande con gli chalet di varia tipologia ben distanziati.E’ un ranch molto grande con molti animali anche liberi. Si svolgono lezioni di equitazione. Bellissimo l’ingresso con vari prodotti esposti di alta qualità.Una delle impiegate alla reception è stata poco empatica e cortese. Lo chalet assegnato 7 molto grande, pulito. Bagno pulito con set di asciugamani profumati e morbidi.Presente set di cortesia Dinner: ampia e molto suggestiva sotto un grande tendone la sala dove si cena con pavimento in sabbia rossa.. Servizio inadeguato con tempi di attesa lunghi. Il cibo proposto al banco del self service abbondante e di buona qualità. Breakfast: vario e abbondante con presenza di dolce e di salato. Frutta yogurt marmellate pane e brioches di ogni tipo.

Das frühstück sowie abendessen war sehr gut. Wor hsben uns sehr wohlgefühlt.

Nice hotel, but slow checkin

Personale non eccessivamente formale