Property was clean. Staff were good but the staff assume everyone is a transit passenger so they send you to wrong location for breakfast, ask you for a voucher to get the shuttle to airport from airport to hotel which was a bit frustrating.

I stayed for 6 nights and it was amazing everything the room is massive and and clean also I was in E608 and the girls clean the rooms so nice and tidy every morning

Absolutely beautiful! Blow us away!

Breakfast and the Italian restaurant was great. Afomia from front desk was friendly and helpful:)

When I arrived they said I had to pay more and I had to pay an extra 50 usd . The person at the front desk was very rude confrontational and even wanted me to leave and look for a cheaper hotel . I would like to get my 50 dollars back and make a complent to the management

Sky is an amazing hotel located in one of the best neighborhoods in Addis. It’s also an excellent option for red eye flights as it is located very close to the airport and provides free shuttle back and forth. I have stayed multiple times and every single time it has been an exceptional experience.

A good hotel as a building, location and rooms. Howver, the service was terrible and the restaurants were well below what you would expect. The food was poor. I felt unwell, i asked for 3 bananas, they insisted on charging me for a fruit basket.

The hotel is an organized mafia , room cleaners are thieves , lost 1100$ cash from my wallet. Got robbed when Left my room for gym workout . Only noticed once I reach the airport. Never again will stay in that hotel

Nice hotel of proximity caring staff. Good experience

The hotel was lovely with excellent options for delicious meals and beautiful rooms. If taking the shuttle to the airport, we would suggest leaving plenty of time to arrive since the shuttle was more than 25 minutes late. We were also surprised to arrive and hear that if we wanted to move into our room early, before afternoon check in, we would need to pay an extra 75$ fee even though the room was ready for occupancy.

Close to airport and great service!

The rooms are modern and excellent. The lobby lounge is very crowded with non-hotel guests.

Top hotel in Addis Abeba and main city spot for business. Second trip stayingbhere and will come back again.

Loved my stay.

Good customer service Staff they wonderful job and they are very friendly and staff they are helpful

Over charging guest when we already paid for room type I will never staying at this hotel

Decent nothing special.

The hotel itself is fine and there are some nice staff, but they really need to work with some of the others who were quite rude and not helpful. They also sometimes would give contradicting information. One day we were told to go to breakfast in a certain restaurant and the next day when we went there they said it was "only for business class" It is listed as pet friendly - but when I got there they tried to charge me double what is on the hotels.com website (and only agreed to the advertised price when I showed them the website) Also as a pet friendly hotel, I was told I couldn't let my dog walk across the lobby (on a leash heading back up to our room) - quite rudely. Another time I was carrying him back into the hotel and was told "you can't bring it in here" before anyone even asked if I was a guest. As I said, some of the staff are very nice and helpful, but others, especially with the security team, really need some skills, attitude, and how to deal with guests upgrading

The service was good, the room was clean and everything worked well in the room. I would definitely stay agian. Small things to improve. We stayed on the 8th floor and we were told to use the 9th floor breakfast lounge. The key to the elevator would not let us go beyong the 8th floor. When we talked to the receptionist they had to have the approval of their supervisor to give us a different card for us to use the elevator to go to the 9th floor to eat breakfast. Again ,we asked if we can have late check out. We were given the same reasoning " have to have THE supervisor's approval '. Give the employees some discretion. These maybe small inconveniences, but If I have to wait for a supervisor's approval for every little thing it becomes annoying.

There are actually two hotel buildings. The place can get crowded and eating options can be limited (unless eating is based on drinking beer). Breakfast is excellent, almost worth skipping a meal.