Staffs were friendly and attentive except for one. Paul was had a Operation Manager tag on took advantage of us. First he lied that the vehicle that we used was under his company and used the money that we paid to rent us a much smaller car than we originally booked at a very cheap price throughout the stay Paul assured that he had a full and sole authority of everything that happens at the hotel. He was approached professionally but he kept cutting corners, and the renovation that he told never came. Overall, the hotel and its staff we’re awesome but that issue. A gentleman who I think is the owner solved our issues and we are very thankful for that. Thank you sir!!!