The Mint Resort Isla Mujeres

Explore The Mint Resort Isla Mujeres
7.8
Pleasant
From 360 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews The Mint Resort Isla Mujeres

Number of reviews per page
20
40
Top reviews
Rhonda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

AC temp was great, we had a partial view which was beautiful. Room was large but sparse decor and furnishings made it a far from cozy. Staff was lovely. An espresso machine in room may be fine for some but we had to go downstairs for a regular coffee and they were unable to make change for a 20.00 bill which was surprising. Also coffee was expensive and we had to bring our own cups down to fill. Other than that I would highly recommend The Mint. Pools were small but lovely. View amazing, beach lovely but not swimmable. Short walk to shops and lovely, swimmable beach.
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Gary
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was expected, except no hot water
Angie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we initially walked toward the building, the side entrance leading towards the mural threw us off. Mainly curb appeal but, you'll forget all about it when you get to the main entrance. The lobby and hallways are spotless and smell clean. The beach view from our room was amazing. The staff was fantastic. Loved Vanessa, Angel and Carmen. The bar area had awesome drinks. We noticed that the room sheets and bed cover were not clean but, the front desk was extremely attentive to anything needed. If you are accustomed to wash cloths, please note that this hotel does not offer them. No biggie. Water pressure wasn't the best and we were on level 2. Overall stay is still 5 stars and we will choose this hotel again.
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Lisa
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was ok...hard time getting hot water for the shower though. The staff kept things very clean throughout the whole hotel
ingrid
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location was so amazing. The pool overlooks the ocean, and you are steps to all the shops and restaurants. We stayed with a larger group and all had different rooms. The rooms were spacious and clean. We will definitely stay here again.
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stay was great
Anamaria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pros: Room was in good condition, spacious and clean. Window AC will blow directly on you. Bathroom is very dark made hard for getting ready and the shower was very open so water got everywhere, they provide minimal towels. 1 per person and a floor mat so that was not convenient. It’s a decent hotel for the price but they really skimp everywhere they can. Restaurant was probably 1.5 stars for food and 5 for seating and views.
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Angie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is a hidden gem. We stayed 3 nights. Our room was spotless! The staff was super friendly. The bar/restaurant team had amazing service and drinks. There was always someone at the front desk ready to answer a question day or night. You can't beat the ocean front view for the price! I will stay here again.
Sandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very hospitable staff, very clean property, AC worked great. Would definitely stay again!
clement
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The cleanest hotel ever, large room, comfy bed. Near to everything restaurants, bar, ferry Beautiful Beach nearby Spectacular ocean views, the staff were very kind, very helpful . We do recommend
Matt
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My stay at The Mint Resort was absolutely incredible! The rooms were spotless, spacious, and beautifully designed for total comfort. Every member of the staff went above and beyond — they truly make you feel like family. The food was outstanding, full of fresh flavors and variety, and the pool area was simply to die for — the perfect spot to relax and soak in the island vibes. This resort is a gem in Isla Mujeres, and I can’t wait to return!
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Shishay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best hotel I ever stay.
Elizabeth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing!!! Will stay again!
William
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was great, good drinks at the bar, pool was small but nice, room was big and clean. Didn’t have hot water for the first two days. Bathroom had an occasional sewer smell but was remedied by covering up the floor drain.
Javier
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My room had a view to the ocean!
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was huge, bed was very comfortable, the staff is very friendly. My only complaint was the lack of hot water my first two days. It must have been fixed because after that the shower was hot and powerful. Its minutes from the hustle and bustle of downtown near Hidalgo, yet seemed secluded. Well worth the price and I would definitely stay there again.
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Evgeniia
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I really liked this hotel because it has been recently remodeled. Everything feels brand new and modern. The view from the luxury rooms is absolutely amazing. I especially loved the swimming pools right in front of the sea; the long pool was perfect for a relaxing swim and enjoying the view. The whole place feels fresh, stylish, and very comfortable — and the scent throughout the hotel is just incredible! I’d definitely stay here again.
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Thomas
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The supply of daily pool towels was an issue
Dean
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and very clean!
niccole
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was super modern looking however it lacked common sense when it comes to comfort. Modern room with curtains that were sheer facing the east, no blackout curtains, the sunlight streamed into the room without any barriers. Modern look for the room and bathroom but the hallway was made out of stone, any noise made outside room can heard loudly in room. There were large cockroaches in the bathroom, constant sound of noises like construction from the fifth floor.. they start playing music in the hallway as early as 8 AM. The water did not get hot in the shower., and somebody entered our room while we were in the room in bed from housekeeping with out our consent and there was a sign on the door saying do not enter in Spanish, so there was no excuse. You had staff that acted like security guards in the front of the hotel, one of them named Andrea ran into the bathroom and accosted me as I was about to shut the stall door to show her my bracelet, they gave me to prove that I was a guest. When I brought this up to the Manager Alexejandra, I saw them both talking together and laughing. So they didn’t take this serious and did not find this problem. Super unprofessional staff in addition to this I arrive to get breakfast at 11:03 AM and they told me breakfast ended at 11 o’clock and they could not help me and they could not make no exceptions. And I couldn’t order anything from the kitchen because their computers were down.It was a challenge to get the TV to work,
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