OYO 2217 Galaxy Hotel

Explore OYO 2217 Galaxy Hotel
5.9
Fair
From 87 reviews
Provided by travelers on
Cleanliness

5.2

Room Comfort

5.3

Meal

6.2

Location

6.3

Service and Facilites

5.4

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Traveler Reviews OYO 2217 Galaxy Hotel

Number of reviews per page
20
40
Customer reviews
David
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8.5
/10
Reviewed 188 week(s) ago
The room is pretty good, the place is quiet, it's perfect for the market & good for relaxing.
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1 people find it helpful
Accommodation's Reply
26 Apr 2022
Hi, David! We are happy to see that you liked our services. Regards, Ivy
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Matrisno K.
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5.1
/10
Reviewed 199 week(s) ago
The rooms are not very satisfying ad dirt everywhere.
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1 people find it helpful
Accommodation's Reply
19 Feb 2022
Sorry for the trouble that has caused, Matrisno! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Mahmud!
Ria H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 206 week(s) ago
Not worth living, still a cleaner prison
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Santi Akili
icon-origin-TRAVELOKA
5.1
/10
Reviewed 206 week(s) ago
Worse, the rooms, beds and buildings are not like the ones in the photo, not to mention that every corner of the room is very cramped, dark. The room was dark, stuffy, smelly and the bed was not worth using anymore, after checking the room I immediately left without being used.
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1 people find it helpful
Rico Aspan
icon-origin-TRAVELOKA
4.8
/10
Reviewed 206 week(s) ago
The receptionist smells of drinks, bad service is not polite, already paid when he checked in he said it was full.
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Michella N. L.
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4.8
/10
Reviewed 207 week(s) ago
Nd ad dpe is really good, dirty, dark, the same as a haunted house, so that's why so byar keep looking for a different hotel.
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Suryo A. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 262 week(s) ago
The rooms are not clean, the sheets have stains whatever it is, there are underwear left in the room (maybe the previous lodger, the hotel is dark, there are not many lights on).
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RIDWAN LAYA
icon-origin-TRAVELOKA
5.5
/10
Reviewed 263 week(s) ago
Room not clean. broken shower. WiFi does not exist.
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Accommodation's Reply
23 Nov 2020
Sorry for the trouble that has caused, RIDWAN L.! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Reza!
Auliansyah Ardhana
icon-origin-TRAVELOKA
6.0
/10
Reviewed 263 week(s) ago
The staff is very unprofessional, when the customer has problems when ordering, the staff is very unhelpful. Even seemed to ignore complaints.
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Rizky H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 265 week(s) ago
Bad services (only one CS women with long hair being nice with customers), dirty and low light environment, broken wastafel (and many thing)
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Rinto M.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 266 week(s) ago
Please return my money, from the hotel there is no confirmation at all that the room is full, when I arrive, I will be informed that my funds have already been transferred, please return them otherwise I will continue to follow up.
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1 people find it helpful
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Michael T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 266 week(s) ago
We ordered the room via the website, already transferred money, after arriving at the destination, the room was full. Continue to want to ask for money on the return, the receptionist doesn't know. bad service.
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Accommodation's Reply
10 Nov 2020
We are really sorry to disappoint you, Michael! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Budi!
iman z.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 266 week(s) ago
Bad service, already booked and paid from the system, when checking in was rejected by the hotel receptionist.
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3 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Iman! We do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Nur!
Yesika Dan Meilani
icon-origin-TRAVELOKA
4.8
/10
Reviewed 268 week(s) ago
The room was dirty, the sheets were not washed, the bathroom lights did not work, even worse the service was very, very bad!
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Yesika! We are apologize for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Budi!
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Aufar A. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 270 week(s) ago
Hotelnya tidak ter urus, sangat jorok, sarung bantalnya juga bau ketek bekas orang, kamar mandinya jorok.
1 people find it helpful
LIENI
icon-origin-TRAVELOKA
4.8
/10
Reviewed 271 week(s) ago
The room was very badly smelly, dirty, the sheets were not replaced, the AC did not turn on and there was no remote, an unprofessional receptionist, drunk at the receptionist, photos on the internet did not match expectations, 1000% different, very bad .
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Renold R.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 271 week(s) ago
Kamarnya jorok bahkan untuk difotopun tidak mau😱
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hamdani n.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 282 week(s) ago
The lights are dim and the room is dull, the toilet is dirty.
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Fadli N.
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5.1
/10
Reviewed 289 week(s) ago
This hotel can't down friend. and can't replace people. Though a minimum of 2 people check-in is not. 3. the explanation I ordered was using me but the one who slept was 2 of my friends.
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1 people find it helpful
Gregorius B.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.8
/10
Reviewed 296 week(s) ago
I hope I never book a room in this place. looks like they never clean the room, I don't recommend this place to you.
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