Great hotel

Staff were friendly, location a bit far from the center

The best place to stay in Sarajevo!

Adisa was amazing very nice place to stay in Sarajevo .

On the first night we checked in... i found ants crawling in the room. I asked the hotel staff at reception for a different room and we were told the hotel is fully booked and they could not move us in to a different room. They offered an alternative solution which was to check out from the hotel room and the time was 12am when they told me this and they told me to find a new hotel. The breakfast was terrible not enough selection and the parking is also a headache as there are not enough spaces to accommodate for cars.

Nice stay one night poor breakfast only

Great location. Clean. Quiet.

Good location, staff very helpful

Nice area and very friendly people

The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.

Nice and clean, very friendly staff.

Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.

The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!

Great

First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.

Rooms very clean, the staff is amazing… Excellent overall.. Def coming back

Very clean

Small hotel, outside of city center, good for business travels, maybe not so much for tourism as center and main attractions are not in walking distance. Rooms are spacious, clean and modern. Breakfast is more or less basic, could some more choice.

Great place to stay while visiting Sarajevo. The staff is friendly and assist with everything needed.

I stayed frequently for convenience reasons at this hotel since new. It is very basic in every aspect but the service is ok and so are the rooms.