It was really bad, what type of room was ordered, he gave another (downgraded 😒), the towel wasn't there either, he said it was finished. The receptionist is not responsive. So bad.
See original
1 people find it helpful
Accommodation's Reply
18 Feb 2023
Hi Maria! We apologize for the trouble that has occurred. We want to thank you for sharing such a valuable review. Of course we can work on it to ensure that your next stay is a great one. Regards, Tim.
See original
ZM
Zela M.
5.8
/10
Reviewed 168 week(s) ago
Advice for the hotel. Before guests check in. Please check the condition of the room. I checked in at 3. And the room was in a floor condition. The tv table was wet with a leak. Because it's been raining. But please, this is a hotel, right? Leaking time. Sorry. In the end, I didn't stay there and I gave up my 100 thousand money. The bathroom does not have a design door.
Read More
See original
1 people find it helpful
Rocky Surya
6.1
/10
Reviewed 177 week(s) ago
I've stayed at the Oyo hotel several times, but only this time it was far from the Oyo hotel standard & far from my expectations for the facilities and room conditions including leaking AC.
See original
2 people find it helpful
hs
himang s.
9.4
/10
Reviewed 179 week(s) ago
Superb, even though there is no soap, towel etc. Still comfy place to sleep and worth for the price.
1 people find it helpful
aj
ahmad j.
5.4
/10
Reviewed 179 week(s) ago
Towels are not available. There is also no drinking water.
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
i
inten
8.5
/10
Reviewed 183 week(s) ago
The first day of stay the sheets and blankets were shabby and like dirty. The next day, ask the officer and replace it with clean sheets and blankets. The location is very close to RS Fatmawati. The room is on the 3rd floor. The stairs on the 1st to 2nd floor have no handles so pre-elderly guests need to be careful. The officer's response is good, the air conditioner is cold, the rooms are relatively clean, overall for this price is ok, so extend 4 days.
Read More
See original
4 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Inten! Thank you for rating us and for the valuable feedback. We have forwarded this matter to our relevant team to ensure your future stay is up to the mark.
Salam, Jane.
See original
DM
DHANI M.
8.3
/10
Reviewed 191 week(s) ago
The standard price is pretty good for only one night of transit sleep.
See original
Find this review helpful?
Accommodation's Reply
12 Apr 2022
Hi, Dani! We are happy to know that you liked our service. Have a nice day :) Regards, Jane!
See original
Aj
Achmad j. a.
8.5
/10
Reviewed 198 week(s) ago
The rooms are pretty good, although there are still improvements on the 1st and 2nd floors of the mansion due to the addition of room capacity.
See original
2 people find it helpful
Accommodation's Reply
17 Feb 2022
Thank you for rating us positively, Nimas! It?s so disheartening to see our respected guest unsatisfied with our facilities. We have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Kimawati!
SN
Sara N. N.
8.5
/10
Reviewed 205 week(s) ago
Strategic location, looking for food near, clean place.
See original
Find this review helpful?
TA
Tiara A.
5.7
/10
Reviewed 206 week(s) ago
Ugly inn, outdated building, dirty sheets.
See original
1 people find it helpful
Petrorima S.
9.4
/10
Reviewed 210 week(s) ago
Strategic location near Fatmawati Hospital. ATMs, pharmacies, mini markets, places to eat are also close by, just walking distance. The rooms are comfortable and clean, the air conditioner is cold, it's just that WiFi is sometimes not smooth.
See original
1 people find it helpful
Petrorima S.
9.1
/10
Reviewed 212 week(s) ago
Lokasi strategis, dekat rs fatmawati. Apotek, ATM, indomaret-alfamart & tempat makan juga dekat.
1 people find it helpful
IS
Ikene S. E.
6.3
/10
Reviewed 212 week(s) ago
The lobby and stairs to the 3rd floor smell of cigarettes and are messy. Stairs without handrails. Although the location is very strategic. Room without ventilation.
See original
1 people find it helpful
DP
Dones P.
8.5
/10
Reviewed 214 week(s) ago
Clean and comfortable, hot water is quite good, close to RS Fatmawati.
See original
Find this review helpful?
DP
Dones P.
8.8
/10
Reviewed 214 week(s) ago
Clean, comfortable and because it is close to Fatmawati Hospital for resting.
See original
Find this review helpful?
nh
niyata h. k.
5.8
/10
Reviewed 215 week(s) ago
The staff is not friendly. No towels. Go up to the floor without an elevator. I was accused of bringing women into the room, even though I was only delivering. Improve staff communication. Please d training.
See original
3 people find it helpful
Aris
6.4
/10
Reviewed 217 week(s) ago
The bathroom has no door, only a curtain screen, toothpaste is not provided, lack of cleanliness.
See original
1 people find it helpful
AF
Ahmad F. T.
9.1
/10
Reviewed 218 week(s) ago
Great, access to the outside is very fast. Not hard to find food.
See original
1 people find it helpful
NA
Naufal A.
5.8
/10
Reviewed 218 week(s) ago
Hotel tidak sesuai dengan yang difoto, AC nya ga dingin, temboknya pake triplek, wifi ga bisa nyambung, banyak semut, + pas waktu tidur tiba-tiba ada tikus besar jadi ga bisa tidur 🤦.