Arrived today, excited for my reservation today and was told that I was banned from their hotel because I was smoking cigarettes in the room the last time I stayed there (few nights ago) They said they had documentation of the evidence and there was ashes in the bed, cigs in the toilet, and evidence in other spots. I would have totally understood the ban, except I DO NOT SMOKE CIGARETTES. I don’t know what kind of of tom foolery you have going on, but this ruined a big part of my 40th birthday celebration. I will be getting my attorney on this and make things right. I can’t believe this happened. Maybe one of your employees smoked during their break or something, but as I stated before, I DO NOT SMOKE. They also didn’t call or email me, so I show up to this. You made a mistake and will have reprocussions. Ooooh boy you’re going to be paying. I will happily take every dollar you have and find much joy in it.

Really cute place. Friendly staff.

Great stay

Loved the photo booth

World-class cocktail bar on the main level: Pacific Standard, was the reason I booked and a wonderful place to end the evenings. KEX offered free drip coffee there in the morning as well, so it’s where my days began as well. Location is next to lots of dining and a few James Beard winners. Daily runs over the Burnside Bridge to the waterfront makes it a perfect stay.

Very clean and a restorative sauna.

I really enjoyed my stay at KEX! The room I was staying in was key card entry only and there were only 4 bunks (women only). I always felt very safe and that my belongings were secure. It's very accessible to downtown by bus and there are always a lot of Lime scooters outside or nearby. They have free coffee until 11am which was nice, and a bar that's open until midnight. I came during a pretty severe heatwave (40° C or over 100°F). The AC was great and the bar was always willing to fill my water bottle with ice water. Front desk staff were also extremely helpful and this is honestly the best hostel experience I've had so far as a solo traveller.

I loved the atmosphere. The lounge restaurant bar is utterly charming. Everyone was kind and upbeat. One hook would make a big difference! Oh and the head board repurposed from a classic craftsman fireplace mantle was brilliant.

Parking was full

Rooms are nice and the rooftop bar was amazing

Not what I had expected as a customer trying to book a hotel stay, yet encountered facilities of alterior motives

This was a very nice hostel and I felt very safe. I stayed in 4 person bunk room with all women and it was very nice! The doors can only be opened with a keycard for that room. The sheets and bed were very clean and comfortable. I slept in the bottom bunk that had a little curtain which made me feel like I had my own little space. The bathroom was down the hall and was very clean.

Lovely boutique style hostel. Great bang for your buck. Parking was difficult in the sense that nobody was quite sure of the rules of the area. We found amd paid for overnight parking nearby.

I'd revisit, a great stay.

Really enjoyed my stay! Everything you need in a stay away from home. Loved the interior decor and the service was excellent. Everyone was extremely friendly, the bar was on point, and my roomies were awesome! As a woman I felt safe and cared for. Will definitely be back!

Property was clean. Charged extra fee upon arrival. The female I shared the room with snored all night. Went down to lobby to change room, no solution was provided. Not sure how the hotel would address this issue. If you have sleep apnea/chronic snoring, get a CPAP machine! Completely disrespectful to the people you know you will sharing a room with. Hotel could ask this when booking. Worst sleep of my life and should have booked a room at a higher rate.

KEX was an awesome place to stay! The sauna was great and the lobby restaurant, Pacific Standard, was super impressive. Gorgeous lobby/restaurant! The staff were super nice and accommodating.

Check in was super easy. I love the hostel style room.

Great hotel in Portland. Family room with double bunk beds for the kids. Love the design details and restaurant downstairs.

Had a great stay!