Dear Ms./Mrs. Rosa S, Warm greetings from Rayz Umm Malang Hotel! We are honored to have been a part of your journey in Malang. It is a great honor to know that your experience with us was meaningful to our entire team. At Rayz Umm Malang, we believe that every guest is family, and every visit is something we strive to make even more special. If you return to Malang, we hope to welcome you back with even more personalized service, enhanced comfort, and even more precious moments. Thank you for your trust, and we look forward to seeing you again on your next memorable experience at Rayz Umm Malang! Good people, good place, Rayz, the best times. Sincerely, Yanuar Arifeen, Hotel Manager