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Grand Hap Kintamani Sarangan

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Overall Ratings & Reviews Grand Hap Kintamani Sarangan

Traveloka (321)

8.7

Very Good

From 321 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.7

Meal

9.0

Location

9.0

Service and Facilites

8.8

People often mention about Grand Hap Kintamani Sarangan

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Staff Friendliness (29)

Family Friendly (28)

Surroundings (26)

Ambiance (25)

Bathroom (25)

Taste (25)

Room Space (23)

Bedroom (23)

Variety (23)

Accessibility (21)

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Traveler Reviews Grand Hap Kintamani Sarangan

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Customer reviews

Iriantiningsih

8.8

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, the sunrise view during breakfast is very beautiful, the view from the room during sunset is very beautiful.

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1 people find it helpful

Accommodation's Reply

17 Nov 2025

Dear Mr. Iriantiningsi, With best regards, First of all, we would like to thank you for your visit and for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for accommodation during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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Balqis A. A.

Leisure

10.0

/10

Reviewed 5 week(s) ago

I really enjoyed staying here. The view is beautiful, the location is nice, the mattress doesn't sag in the middle, the only downside is that the mattress is a bit dirty under the pillows and bugs can get in through the gap under the door. But overall, it's safe, comfortable, and enjoyable, haha.

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Accommodation's Reply

17 Nov 2025

Dear Mr. Balqis A. A., With best regards, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice for your stay in Sarangan. We appreciate you taking the time to write this review and appreciate the information you provided to us, which will be taken into consideration by the management. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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V***a

10.0

/10

Reviewed 5 week(s) ago

The most comfortable hotel in Sarangan, the place is spacious, the building is new, the service is very friendly

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Accommodation's Reply

17 Nov 2025

Dear Ms. Wa*, First of all, we would like to thank you for your visit and for choosing Grand Hub Kintamani Hotel & Villas Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will still choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The hotel staff is attentive and the service is friendly. Good facilities, close to Sarangan Lake. Thank you.

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3 people find it helpful

Accommodation's Reply

17 Nov 2025

Dear Mr. G*t. With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will still choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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j***n

10.0

/10

Reviewed 7 week(s) ago

The place is comfortable, the location is close to the lake and the breakfast is delicious.

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Accommodation's Reply

17 Nov 2025

Dear Mr. J*n, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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Endah i.

Leisure

10.0

/10

Reviewed 7 week(s) ago

Right in front of the lake, friendly staff, lots of food variations, clean rooms. I'll stay here again next time ☺

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1 people find it helpful

Accommodation's Reply

17 Nov 2025

Dear Ms. Endah i., With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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Rinaldi

Leisure

10.0

/10

Reviewed 8 week(s) ago

family-friendly atmosphere and location close to the lake

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Accommodation's Reply

17 Nov 2025

Dear Ms. Rinaldi, First of all, we would like to thank you for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you again. Best regards, General Manager

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Ida E.

Leisure

10.0

/10

Reviewed 9 week(s) ago

A really nice villa, suitable for a family vacation, the room is spacious, there is a kitchen with full facilities, everything is clean both inside and outside, the small door that accesses the road to the lake is open so we can easily walk around Telaga Sarangan, it's really comfortable

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1 people find it helpful

Accommodation's Reply

15 Oct 2025

Ms. Ida E. Best regards, First of all, we would like to thank you for your visit and for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for accommodation during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you again. Best regards, General Manager

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R***a

Business

8.5

/10

Reviewed 10 week(s) ago

My second stay at this hotel for an office event, and the ballroom was excellent and adequate. It's the best hotel in Sarangan. The rooms are basic, but the other amenities are top-notch.

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Accommodation's Reply

15 Oct 2025

Dear R*a, With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager

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Eko P. S.

Staycation

10.0

/10

Reviewed 10 week(s) ago

The right choice for staying while on holiday at Telaga Sarangan

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Accommodation's Reply

15 Oct 2025

P.S. Thank you for choosing Grand Hub Hotel Kintamani & Villas Sarangan as your primary accommodation during your stay in Sarangan. Thank you for taking the time to write a review. We hope that you will choose our hotel as the best choice for your next visit. Thanks again! Thank you, CEO of the Group.

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Verified Traveler

Leisure

10.0

/10

Reviewed 11 week(s) ago

Hap Kintamani, the service is friendly, the rooms are clean, and the location is also strategic, guaranteed to recommend this hotel 🥰

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Accommodation's Reply

15 Oct 2025

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R***g

8.3

/10

Reviewed 13 week(s) ago

The location is right on the eastern edge of the lake.

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1 people find it helpful

Accommodation's Reply

16 Sep 2025

Dear Mr. R*g. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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Daniswanto

Staycation

9.3

/10

Reviewed 13 week(s) ago

I've stayed here twice, the first time was in June, the second time was on September 10th '25, the breakfast menu is super, delicious and varied

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Accommodation's Reply

16 Sep 2025

Dear Mr. Daniswanto. With respect, First of all, we would like to thank you for your visit and choosing Grand Happ Kintamani Hotel & Villa Sarangan as your first choice for your stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit, once again, we say thank you very much. Best regards,. Corporate General Manager.

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Rizky W. A. Y.

Staycation

8.3

/10

Reviewed 15 week(s) ago

The hotel is located right in the Sarangan tourist area. Just a five-step walk to Lake Sarangan. Many people sell food in front of the hotel. The superior rooms are adequate, but outdated. Cleanliness is lacking, with dust still visible. The playground is poorly maintained and dirty. Breakfast is delicious and varied, befitting the hotel's rating. The hotel parking is spacious.

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Accommodation's Reply

16 Sep 2025

Dear Mr. Rizky W. A, Y. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. Thank you also for your input for the progress of Grand hap kintamani Hotel & Villa Sarangan for further improvement by the management. We hope that you will continue to choose our hotel as your main choice in your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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D***n

Staycation

9.7

/10

Reviewed 16 week(s) ago

The hotel staff was friendly and very helpful. They even asked what type of bed they wanted. Next time I'll stay there again, try a different room type.

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Accommodation's Reply

29 Aug 2025

Dear Mr. D*n. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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I***m

Staycation

8.7

/10

Reviewed 16 week(s) ago

The bathroom smells bad.

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Accommodation's Reply

29 Aug 2025

Dear Mr. I*m. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We apologize for the inconvenience during your stay at Grand hap kintamani Hotel & Villa Sarangan. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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W***u

10.0

/10

Reviewed 17 week(s) ago

Perfect in essence... Not disappointing at all

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1 people find it helpful

Accommodation's Reply

29 Aug 2025

Dear Mr. W*u. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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Y***a

9.7

/10

Reviewed 18 week(s) ago

Good service, very child friendly, nice view

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Accommodation's Reply

29 Aug 2025

Dear Mr. Y*a. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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Y***s

8.8

/10

Reviewed 22 week(s) ago

The view is really beautiful.. The facilities are okay, the standard rooms are okay, the location for exercising is the most suitable for going up and down the stairs, the playground is the most exciting.

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Accommodation's Reply

25 Jul 2025

Dear Mr. Y*S. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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G***y

8.3

/10

Reviewed 22 week(s) ago

The accommodation area is very strategic, right on the edge of Lake Sarangan. However, the toilet in our room was less than perfect due to the smell.

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Accommodation's Reply

25 Jul 2025

Dear Mr. G*Y. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Srangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. Thank you also for the input you have given us which will be followed up by the management. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.

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