My room smelled musty. Staff were not knowledgeable and could only do the basics required for check-in. Dinner and breakfast were assembled as none of the staff could do more than make rice in rice cooker. Staff dressed more casual than tourists. The only positives are the rooftop bath and the bikes.

We booked a western style room with ensuite. The room is suited to people younger and smaller than us. Staff were friendly and carried our bags up to the room for us. Beds were too hard for us (we like firm) and chairs too short for comfort. The toiletseat was toosmall for a large male. None of these issues for us would bother smaller, younger people.

It’s near to Yufuin train station, <10min walking. There is Aeon nearby too. The hotel needs to improve the cleanliness and sound proofing. We are lucky just stay 1 night. Elevator is not available. I will not recommend.

Nice property just off the main street, near train station. It is pet friendly with 3 resident cats roaming around the lobby. You get to book 2 sessions at the baths after checked in, the semi open bath on the 2nd level is popular, while the rooftop bath may not be a good idea in cold weather although the view is great. You get free use of the bicycles for your stay. There is no lift so you have to carry your luggages up and down the stairs.

The hotel gives a lot of restrictions such as onsen requiring booking until free access from 9.40pm to the morning, 2hrs for free use of bicycles, bring your own paper cup (provided in your room, one per day) if you want coffee from coffee machine down stairs, no lift… I booked the hotel 6 months in advance at the price of aud365 per night and found the price dropped to aud122 if I had booked just few days in advance. Not value worth!

The staff were so nice, and we were pleasantly surprised when we found out 3 cats lived on the property as well!! Roof top Onsen and first floor were both amazing as well.

Quiet rooms with basic cooking facilities. Ability to book private onsen time, with open air options.

Only stairs moving luggage’s to 3rd floor

有免費泊車，非常適合自駕，溫泉♨️屬於私家溫泉，共有3個，分別位於1樓，3樓及天台，每次使用時間30分鐘，有時要等候，幾分鐘路程就有Lawson, 非常方便，距離市中心幾分鐘車程，搵食非常容易，到附近的金鱗湖遊覽只是10分鐘以內車程，位置極佳，只是旅館本身有些舊，但設備還是齊全，可以接受。

In the promotion of the hotel they mentioned the cost of ¥65.000, with a big discount. The room we stayed is not a ¥65.000 room It is a lay. The staff service was not good, besides the fact that nobody was in the front desk, you have to call them (bell) every time. Very unprofessional. My family and I often go to Yufuin. We WONT stay again in that "ryokan".

We had a lovely stay and would definitely like to come back here. The manager was very friendly. And the onsen facility at the hotel had an amazing view of the mountains.

ペットも一緒に泊まれてよかったです

駐車場が狭く、停めにくかった。

Ao ligar ar condicionado, o quarto ficava com muito cheiro de cigarro. Deveria ser feita troca dos filtros e manutencão mais regular (apesar que era um quarto mais barato) O atendimento, cortesia, e localizacao compensava esses pontos, dona muito simpática, e ainda dão de graça horario no onsen privativo

方便容易找到

溫泉體驗很好，可以預約時段包場使用。房間空間很大，但是隔音有點不好。

原本預定的房間沒有廁所也沒有浴室 到現場加價 5歲兒童也另外加價 而且價格很貴 樓梯不好走 戶外湯屋的樓梯很抖 燈的感應很慢

Not bad

Service is nice and sincere. Free bicycles for use, can enjoy a relaxing ride nearby. The onsens are quite nice.

地點離車站很近，走路拉行李很方便。 附近都是餐廳，晚餐不用擔心找不到地方吃。 便利商店兩三分鐘路程 露天浴池風景很美、設備不錯，還有貸切時間。 可惜旅館內沒有電梯。