Holiday Inn Express BUFFALO NE - LOCKPORT by IHG, an IHG Hotel

Explore Holiday Inn Express BUFFALO NE - LOCKPORT by IHG, an IHG Hotel
9.0
Exceptional
From 587 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express BUFFALO NE - LOCKPORT by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Denise
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean Hotel. Nice staff. Good breakfast. Everything as expected.
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great spot
Nick
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nicer HIE. No issues. A little chsllenging to pull out onto a 55mph busy highway but otherwise nicely placed between Buffalo and Lockport.
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast!!
Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really nice
Brea
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I have just had a horrible experience at your Lockport NY location. I booked a stay this past weekend for my mother who has Stage 4 breast cancer. Upon check out they charged me $75 claiming my mother made a hole in the wall. My mother can barely walk, let alone put a hole in drywall! The staff was incredibly rude, and refused to waive the $75 fee. I am beyond disappointed in the customer service I received, and will never book with them again!! Shame on this hotel!!
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Deja
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very courteous staff.Clean comfortable room. Good breakfast! Microwave and fridge in room which was a plus.
Elizabeth
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property was nice. The parking lot filled up fast and there were some weird plumbing noises during the night. Also the temperature in the room was hard to adjust and get comfortable. Otherwise the staff was friendly and the room was big and clean!
Louy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean Easy check in and out
JAVIER
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

5 ⭐ – Nice Place, Well Recommended Very nice place, comfortable and well kept. Highly recommended for a pleasant stay.
Marvin Jonathan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excelent please
Dobbie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was wonderful, excellent, just perfect. The hotel is newly opened. Our one night stay made our whole trip to Niagara Falls, perfect. My husband was in “hog heaven.” The attendance were awesome, the breakfast was great, freshly brewed coffee machine, warm, cinnamon rolls. My two regrets are not on Wednesday, and having to leave.
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Angie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our family enjoyed our stay here. We only wish the pool had stayed open later than 10. We had been traveling all day and my children were looking forward to swimming, but unfortunately some traffic delays got us to the hotel at 9:40. Not many options for food in the area past 9pm. The hotel was clean and decently priced, so we would recommend staying here.
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Noah
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Computer in lobby
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff courtesy.
Jodie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was one of the nicer rooms i've stayed in. It was huge. The water pressure in the shower was not good. But the shower itself was very clean.
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Highly recommended! The hotel is clean and completely cozy. Ten out of ten — we would definitely come back.
Christopher
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great stay. Clean and comfy.only problem area is entryway, overflowing trash cans and cigarette buts everywhere. Would stay again.
kristina
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was super clean which is the most important to me.
Osama
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

One of the best hotels to stay. Very clean rooms and facilities. Good parking lots. Wonderful breakfast. The only thing I wish to advise is working on sealing, because you can hear the water coming every time someone use it.
Number of reviews per page
20
40