HOTEL CERRO, Autograph Collection

Explore HOTEL CERRO, Autograph Collection
9.0
Exceptional
From 443 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews HOTEL CERRO, Autograph Collection

Number of reviews per page
20
40
Top reviews
Ed
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Make sure to get a garden facing room, better view and air conditioning units of neighboring bldgs are noisy. Room layout/design was great, 2 great espresso places across the street and a stones throw from the Thursday Farmer's Mkt. Their gym has "like new" equipment and able to get an adequate workout. I like a firmer mattress, but that's me.
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JACQUELINE
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. I loved having bikes. The staff is very friendly. The spa is very pricey and so is the valet parking. So I got a massage outside of the hotel and also parked in a local garage instead of the hotel.
Sarah
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was stunning & luxurious for my husband and I celebrating our first wedding anniversary. The staff was incredibly kind & helpful as well! We especially loved the rooftop pool & the outdoor courtyard.
Verified traveler
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This hotel is absolutely not worth the $500/night price tag. I drove 4 hours expecting a restful and high-end experience, but my stay was disappointing from start to finish. Doors were slamming all night the first night, and there was loud partying outside the second night that made sleep impossible. There was a power outage during my stay, and basic amenities like a disposable toothbrush weren’t available when I asked. I requested a room change and was told nothing was available. They only waived the parking fee ($90 total), which doesn’t come close to making up for the disruptions and lack of service. Definitely not the standard I expected at this rate. I would not stay here again.
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Helmut
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Best hotel in SLO. Great location to walk to anywhere downtown. Beautiful rooms. Bathroom could have used a second sink, but overall top notch. Loved the rooftop pool with bar. Very friendly staff. Will be back.
ADALBERT
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We had a great stay
Irina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was polite and helpful
Adrienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel CERRO is a beautiful boutique hotel. The suites are lovely. Perfect location!
Genesis
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Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great hotel ! Perfect location
Lynn
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Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location for walking downtown San Luis! The restaurant has great breakfasts and in the evening a very nice bar!
Sara
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

New ish hotel in downtown SLO. Rooms are very modern, staff is friendly. The view from our room which was described as a city view was of roof top hvac systems. The bed was very comfortable and the shower was huge.
Eric
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Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Alex from the oak restaurant was incredible!
Laura
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Pleasantly surprised the Beauty of the room and amenities.
Tamara
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Pros- staff were pleasant and helpful. Great location to walk to food and shopping options. Cons- poor sound insulation between floors. We could hear every step the people above us made. Lots of outside noise from the alley (all night) off our balcony (through the night). Odd room configuration- the bathroom sink, shower were all incorporated into the room space making for little privacy pre/post shower. And the toilet is directly inside the room door.
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PaNhia
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Business
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Love how clean and neat the hotel is. My door and window to the patio weren’t working—I was not able to open it, other than that, love the layout and decors. Was not fond of the light above my head, the opening between the sinks.—I couldn’t figure out where all the light switches were at to turn off some of the lights. Lol Over all, very nice and would definitely go back.
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Maureen
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Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Even though I live local Lee, I had friends coming up for an event in downtown SLO. I could not have asked for a better hotel with all of the amenities in the most perfect location to everything we wanted to do. It truly is a gem of a hotel and I would recommend this place to absolutely anyone visiting our area.
Matt
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This was an ideal location for everything downtown. It was our central spot when visiting surrounding areas. The only let down was leaving two pieces of clothing behind and the housekeeping unable to locate them. That was a little disheartening seeing that I called as soon as I realized.
Lisa
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Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Perfect location and beautiful hotel!
Tina
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Everything was great just the a/c didn’t work in one of our rooms!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Modern place with fresh and clean feel. Valet parking only. Near shops and restaurant. Walkable.
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