For the food, it's just ordinary, for a 5 star class, there aren't many choices.

Very good service and the room was very clean.

Good Hotel with the Good Prize 😁

stategic location, at the center of KLCC, near from everywhere (Twin Towers Petronas, Suria KLCC, etc.) The room is comfortable, breakfast is good. The service is good (front desk, restaurant) good and helpful.

This is truly one of the best 5-star hotels in Kuala Lumpur. The service is amazing, the food is delicious, and the location is just perfect. What I love most is how the hotel really values your money—everything feels worth it. Plus, the location makes exploring the city so easy and fun. A big thank you to Kakak Lisa for the warm and friendly service—you made our stay unforgettable!

This is truly one of the best 5-star hotels in Kuala Lumpur. The service is exceptional, the food is outstanding, and the location is perfect. Every aspect of the experience reflects great value for money and a prime location. A special thank you to Kakak Lisa for the warm and excellent service—it made our stay unforgettable.

Walking distance to KLCC. Help desk very helpful. Conveniently to 24-hour mart. The room is clean.

the staff is so nice and friendly!! they upgraded my room so it was bigger and so lovely. Got the free cookies and fruits as well. The location is amazingly very strategic

Very friendly staff, the best in general, no regrets staying here, recommended.

Very pleasant, close to Suria KLCC. The room was spacious, clean, and cleaned daily, with plenty of mineral water provided. And especially, the excellent and friendly service from Ms. Lisa and the hotel team was very helpful during our trip to KL.

Staff not quite friendly, trouble with face detection for the lift and found several bugs in the room. However the location quite strategic near klcc

Strategic location and very clean, room is very comfortable

Room was very clean with full amenities. Staff was friendly and attentive. Air conditioner was powerful enough. So glad there was Netflix too. Enjoyable stay.

The hotel is very comfortable, clean and the location is strategic. There are many restaurants and mini markets around. The hotel is old, there is rot on the floor. But still clean and comfortable. I only tried breakpass, there were not enough food choices. Overall rating is 9.7 out of 10.

Penginapan ini sangat strategis, berkualitas, dan luas. Anak-anak saya ingin kembali ke sini lagi kalau ke KL.

My executive suite was very good. This room had a deep bath tub as well as a amazing shower stall. Sometimes a good hot soak is the only thing.

nice room, full amenities, friendly and enthusiastic staff.

I stayed here just because of the location and because I often go back and forth to the same building (formerly the hotel was called Fraser Place). Quite comfortable for a hotel that is starting to get old. Because the hotel is old, it needs small repairs (for example: the curtains are a little torn, the shower is a bit leaky). Swimming pool changing room, none of the showers can be locked and only 1 of the 4 cubicles works. Wifi is a maximum of 4 devices per room, so those who like to carry and use lots of gadgets, please pay attention. The AC is quite cold, but it seems central, it can't be adjusted independently, even though there is a panel (I tried pressing the buttons, there was no reaction). The TV is not bad, I have used smart TV and Netflix, but the sound system provided with the interface is for old iPods and iPhones (2008-2012?) and is not connected to the TV, so it can't be used at all and in the end I just unplugged it and moved it, so you can access the socket behind it to plug in the cellphone charger.

Room spacious, clean and comfy. Staff very friendly and helpful.

Good hotel for you Will stay in Malaysia. Because near in anywhere, twin tower etc. Besides being close to various places. Staff hotel name is Aru also very good, friendly and nice. I think you will be more comfortable staying in this hotel.