Lots of small cockroaches, smelly sheets that look like they haven't been changed, and the water heater keeps turning on and off because it uses gas. I've stayed in apartments twice, and they seem better than hotels. You can't take anything you leave behind, and hotels are much cleaner, both in terms of equipment and supplies. They look cheaper, but you have to pay for parking, which makes them more expensive.

Always a regular customer, cleanliness is still a priority, okay?

Always a regular at Lagoon using Double Tree

The room is okay, it's just that the mattress seems to have sunk in, but overall everything is okay.

It didn't live up to my expectations. Lots of red cockroaches crawled out from under the bed, and my knees were bitten by mites while I slept. The only pluses were the cold AC, the refrigerator was on, and it wasn't suitable for families because... well, words can't describe it.

Wort just doesn't have any hot water

there is no staff and the TV is not on

Good service, nice rooms, recommended for a staycation, fast Wi-Fi for working, basically good service.

It seems like the admin has become besties because he chooses DoubleTree too often🤣

Keep coming back here because it feels like home sweet home haha

Comfortable, clean. The check-in process was easy and the admin was very responsive. Amenities provided include towels, toothbrushes, and toothpaste. The bathroom has a water heater. Fast Wi-Fi, a refrigerator, YouTube, and Netflix. Finding food is easy, just go straight to the mall. It's definitely worth it. ☺️

nice but shower slowly,owner very helpful

Always a regular when staying in Bekasi, the staff are quick, the key handover and return process is also hassle-free, hopefully it will be better in the future.

Please clean under the mattress. There are lots of cockroaches.

Oh no more, the room is like a cockroach nest, it makes it impossible to sleep, the lights are off in the middle so it's dim, the iron mattress is coming out, the AC is noisy, it's messy

Friendly staff, always pleasant. Book this room.

The room smells really good, the owner & team are also friendly✨

Always comfortable booking here, fast and friendly service

It's always fun here, the staff is also fast to respond

The hotel staff is very helpful especially when checking in and checking out.