Swiss-Belexpress Cilegon

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Overall Ratings & Reviews Swiss-Belexpress Cilegon

Traveloka (1,792)
Other sources (16)
8.6
Very Good
From 1,792 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Swiss-Belexpress Cilegon
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Bedroom (84)
Distance to City Center (82)
Ambiance (82)
Staff Friendliness (81)
Hotel Area (81)
Bathroom (78)
Accessibility (75)
Surroundings (67)
Wifi (61)
Room Space (61)
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Traveler Reviews Swiss-Belexpress Cilegon

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40
Customer reviews
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff and comfortable rooms
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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M***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 week(s) ago
really like it.. next time I will come here again.. with this type of room
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2 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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Prio B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Clean hotel, lots of breakfast choices, good service.
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Accommodation's Reply
18 Nov 2025
Dear Mr. Prio B., Thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our page. We appreciate your kind review rating and comments, which are very valuable to our hotel. We have shared this review with the relevant team to encourage all staff to always provide better service to guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Swiss-Belexpress Cilegon Management
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable and clean, friendly staff, thank you
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the hotel is comfortable and close to everywhere.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good. Steady. Cool. Awesome.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Better place for stay, view of city, good facility
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, First of all we would like to thank you very much for your preference stay with Swiss-Belexpress Cilegon. Also for your time put good score also some feedback to our page. We eagerly anticipate the opportunity to welcome you back to Swiss-Belexpress Cilegon in the future. Wishing you good health and success for you and your family. Best regards, Management Swiss-Belexpress Cilegon
Dwiadi M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, clean, delicious food
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Accommodation's Reply
30 Oct 2025
Dear Mr. Dwiadi M., Thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate the good review score and positive comments you have left, which are very valuable to our hotel. We have shared this review with the relevant team to encourage all staff to always provide better service to guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Swiss-Belexpress Cilegon Management
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always the place of choice to stay in Cilegon
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A nice and attractive hotel, good for couples and families looking for accommodation in the Cilegon area.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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A***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and helpful, overall it's good, but the food is not very varied.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is friendly, very good, even though when checking in we had to wait quite a long time because the room wasn't ready yet.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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D***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly, the room is clean. For families, it's ok.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff and service are ok.. I will stay at this hotel again.. Quite satisfied.
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Accommodation's Reply
17 Oct 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our website. We appreciate your positive rating and comments, which will definitely add more value to our hotel. We have shared this review with our relevant teams to encourage and motivate all our staff to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope that Swiss-Belexpress Cilegon will continue to be your choice of accommodation in Cilegon. We wish you and your family good health and success. Best regards, Management of Swiss-Belexpress Cilegon
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
for cleanliness okay, the service is also okay, only maybe for the receptionist it should be added because when checking in the hotel there was only 1 person serving it, the queue was long when checking in, and for the food menu it was a bit disappointing in the same class as Swiss-Belexpress, because it was like a lower class hotel breakfast, whether it was in the Cilegon area or what, I don't really understand because when I stayed at another Swiss Belex, I'm sorry, the breakfast was full service, there were sausages, etc., but in Cilegon, I don't know the menu was very limited, even for the upgraded meal it took a long time to have to wait, there was only white rice, noodles, and fried chicken, there were no other choices, and chicken porridge, even bread was only a little, it was very unfortunate, and a bit surprising too, outsiders who were not staying at the hotel were allowed to enter and were crowded at the hotel location even though they were at the hotel food place, I thought they were staying at the hotel, it turned out that with more than 20 people they only came to chat at the hotel in the hotel cafe and even then only a few people I saw buying drinks did not buy In my opinion, with so many people gathering around, it disturbs other guests during dinner. Please improve the breakfast menu to be on par with other Swiss Belex. Thank you.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Valued Guest, First of all, we would like to sincerely thank you for choosing to stay at Swiss-Belexpress Cilegon. We truly appreciate the time you took to rate us and share your valuable feedback on our page. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback will be a priority in our future development plans, as we aim to continuously enhance the quality of our services. We eagerly anticipate the opportunity to welcome you back to Swiss-Belexpress Cilegon in the future. Wishing you good health and success for you and your family. Best regards, Management Swiss-Belexpress Cilegon
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel is easy to access, but the rooms are not soundproof and the price is not cheap, plus the AC is not cold.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, First of all, we would like to sincerely thank you for choosing to stay at Swiss-Belexpress Cilegon. We truly appreciate the time you took to rate us and share your valuable feedback on our page. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback will be a priority in our future development plans, as we aim to continuously enhance the quality of our services. We eagerly anticipate the opportunity to welcome you back to Swiss-Belexpress Cilegon in the future. Wishing you good health and success for you and your family. Best regards, Management Swiss-Belexpress Cilegon
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel is clean and easy to access, the only problem is that the room is not soundproof and the AC is not cold enough.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, First of all, we would like to sincerely thank you for choosing to stay at Swiss-Belexpress Cilegon. We truly appreciate the time you took to rate us and share your valuable feedback on our page. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback will be a priority in our future development plans, as we aim to continuously enhance the quality of our services. We eagerly anticipate the opportunity to welcome you back to Swiss-Belexpress Cilegon in the future. Wishing you good health and success for you and your family. Best regards, Management Swiss-Belexpress Cilegon
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Strategic location in the city center, comfortable, clean and tidy rooms.
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Accommodation's Reply
08 Oct 2025
Dear Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our page. Thank you for your positive rating and impression, which will certainly add value to our hotel. We have shared this review with the relevant team to encourage and motivate all of our team members to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope Swiss-Belexpress Cilegon remains your choice of accommodation in Cilegon. Best wishes for health and success to you and your family. Warm regards, Swiss-Belexpress Cilegon Management
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the location is strategic, and the rooms are nice.
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Accommodation's Reply
08 Oct 2025
Dear Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our page. Thank you for your positive rating and impression, which will certainly add value to our hotel. We have shared this review with the relevant team to encourage and motivate all of our team members to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope Swiss-Belexpress Cilegon remains your choice of accommodation in Cilegon. Best wishes for health and success to you and your family. Warm regards, Swiss-Belexpress Cilegon Management
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable and clean, friendly staff, thank you
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Accommodation's Reply
06 Oct 2025
Dear Guest, We would like to thank you for choosing to stay at Swiss-Belexpress Cilegon and for taking the time to write a review on our page. Thank you for your positive rating and impression, which will certainly add value to our hotel. We have shared this review with the relevant team to encourage and motivate all of our team members to always provide the best service to our guests at Swiss-Belexpress Cilegon. We hope Swiss-Belexpress Cilegon remains your choice of accommodation in Cilegon. Best wishes for health and success to you and your family. Warm regards, Swiss-Belexpress Cilegon Management
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Number of reviews per page
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