Dear Mr/Ms. W*n,* Sincerely, Louis Kienne Hotel & Service Apartment Cikarang Thank you for your positive rating and review. We are very pleased to know that you felt comfortable with our room, satisfied with the cleanliness of the bathroom and received friendly and helpful service from our staff. In addition, our hotel has many facilities for your comfort such as bathtub, fitness room, swimming pool and other hotel services that you can enjoy during your stay. Your comments and compliments are the driving force for us to continue improving the quality of our services. We sincerely hope to welcome you back again next time. Sincerely, Louis Kienne Hotel & Service Apartment Cikarang