Very good pleasant check in friendly staff

We always stay in sure best western in Calais , their breakfast food is very good , a good variety of foods , the couple who run the hotel are very considerate , they are helpful in a very kind way , we experienced this our our last stay there. We would definitely stay there again .

Great hotel with plenty of parking and locked gate at night. Room 003 was newly refurbished and very comfortable. Small fridge, kettle and pod coffee machine in room. Very spacious with 2 t.vs. Breakfast was fine and consists of bread, cold meats, cheese, yoghurt, tinned fruit salad and cereals. There was a few pastrys (they didnt look the best). Eggs you could boil yourself and tea and coffee machine. The main problem was everything was always empty and when they would replenish bread or meat ect only 5 or 6 pieces would be brought out and it would be taken immediately by otheres. Breakfast is not worth the priice they charge. Everything else in the hotel was great.

Handy for La shuttle. The room was small but had everything one needed.

It worked for our return via le Shuttle, but would look gor better next time

Excellent quality / price. Stay, stay, stay if using Le Shuttle. Such lovely staff, rooms, everything. Safe, quiet. Perfect pit stop

Perfect for a quick stay before/after travel over on the ferry Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful. Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key. Would use hotel again as convenient and clean

Room was very clean and comfortable. Staff were friendly and very helpful. Would have liked air con as it was high temp on the day of our stay, but this wouldn’t put us off returning.

The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.

Good location for tunnel, reasonable price. Parking was ok, all spaces full but managed to park within compound. Room was functional and bed comfortable but the room 19 smelt very musty, like wet dogs. It smelt so bad that it was hard to sleep, the room needs imitating and ventilation. Room key suround was torn and mangled which was poor.

Perfect little stop over before catching the tunnel.

Having stayed in Sure hotels before on previous trips, I was disappointed with this one and it didn't live up to my expectation

Great location for the shuttle. Easy check and check - huge Auchan almost next door. Decent value for money.

Very good for a stay over after a crossing on the tunnel.

Small rooms but clean and tidy. No fans working in bathroom or in the other room we had. However I would go back because the staff were great

Friendly greeting, helpful advice, rooms clean and comfortable, secure parking.

Very clean, small room, small bathroom. Bed comfy, could have done with extra pillow. Bathroom was small, toilet too close to the bath and sink, sink was too big for the room. Bistro next door served burgers, pizza, good service, good value for money.

Easy to find and check in. Perfect for a pitstop would book again

Fairly basic option for being near the port. Small room and bathroom. Nice breakfast selection. Free parking.

Low expectations were fulfilled, no vegan food at the hotel and restaurant next door