AZALIA RESIDENCE

Explore AZALIA RESIDENCE
7.9
Pleasant
From 167 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

8.0

Service and Facilites

7.8

People often mention about AZALIA RESIDENCE
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Ambiance (14)
Bedroom (11)
Staff Friendliness (10)
Bathroom (10)
Surroundings (7)
Family Friendly (6)
Check-in/out Time (6)
Soundproof (6)
Distance to City Center (5)
Wifi (5)
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Traveler Reviews AZALIA RESIDENCE

Number of reviews per page
20
40
Customer reviews
Muhammad S.
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8.5
/10
Reviewed 9 week(s) ago
Great, decent place, affordable price.
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V***y
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8.1
/10
Reviewed 11 week(s) ago
The room AC is not cold, please fix it
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Egha S.
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9.7
/10
Reviewed 19 week(s) ago
The place is nice, clean, and comfortable for families because it's a bit off the main road, so you can rest comfortably and safely. Parking is spacious and shady. The hotel is also quiet, not crowded like other places.
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4 people find it helpful
A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
for good facilities according to budget, for the location search on Google Maps it is a bit off, but recommended for transit on cross-Sumatra trips
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3 people find it helpful
Ira A. K.
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Business
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9.4
/10
Reviewed 43 week(s) ago
Steady & always successful. Aamiin.
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4 people find it helpful
e***s
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Okay, no problems, only the toilet light is off, but otherwise everything is fine.
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2 people find it helpful
e***s
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
It's okay, but the service is not friendly enough, it's okay, it's okay
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e***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 46 week(s) ago
This is the only downside but everything else is okay, but the room is not soundproof.
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3 people find it helpful
e***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 46 week(s) ago
it's really good but sometimes it's like that, but still okay
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1 people find it helpful
e***a
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Staycation
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8.5
/10
Reviewed 46 week(s) ago
It's really good but there are pros and cons too but that's human nature
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5 people find it helpful
a***g
icon-Transit
Transit
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5.3
/10
Reviewed 48 week(s) ago
When the staff first came, they asked each other, "Is room number * good?" When we entered, it turned out that the AC was not cold, the toilet light was off, the WiFi couldn't connect, there were holes in the roof, and some of the walls were moldy. Finally, we were offered to move to a slightly better upper floor.
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4 people find it helpful
s***i
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Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 52 week(s) ago
The bathroom was smelly and stuffy, so the smell came into the room. There was no mat so it was slippery after getting out of the bathroom. The hallway smelled of cigarettes
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3 people find it helpful
Accommodation's Reply
03 Jan 2025
Good evening kk, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here. Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at home.
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Dila P.
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10.0
/10
Reviewed 56 week(s) ago
The hotel staff is friendly and helpful, enjoy eating rice in the morning
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5 people find it helpful
nofi n. r.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 58 week(s) ago
Unmaintained room, moldy room, musty smell, inadequate shower
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3 people find it helpful
R***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
friendly hotel staff, comfortable bedroom
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4 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear kk R*I. Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Always be successful. Warm greetings from Azalia Residence.
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a***d
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Leisure
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5.3
/10
Reviewed 66 week(s) ago
Free boarding house room alias mixed. Not suitable for families, smelly bathroom, no towels no drinking water. The room is not soundproof and stuffy. Ready room on the 4th floor, no elevator, bring your own suitcase up. Boarding house facilities are not a home stay concept. No. Recommended.
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A***i
icon-origin-TRAVELOKA
5.3
/10
Reviewed 74 week(s) ago
The hotel staff was not very friendly, first they were given the wrong room key as soon as they entered the room, the bathroom water was leaking, the room smelled of cigarette smoke, the hotel area was full of cigarette butts.
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2 people find it helpful
Accommodation's Reply
04 Aug 2024
Good evening, Adi Setiadi. First of all, we would like to thank you for your choice to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home.
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R***y
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8.2
/10
Reviewed 74 week(s) ago
Great, good service, just a bit noisy from outside the room.
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1 people find it helpful
Accommodation's Reply
10 Aug 2024
Dear kk R*y. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Always be successful. Warm greetings from Azalia Residence.
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 76 week(s) ago
Good. Will stay here again if I go to Palembang.
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1 people find it helpful
Accommodation's Reply
04 Aug 2024
Dear sis A*i. Good Evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from Azalia Residence.
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Boiman
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8.5
/10
Reviewed 77 week(s) ago
Quite comfortable, clean. Strategic location. Friendly staff.
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1 people find it helpful
Accommodation's Reply
04 Aug 2024
Dear Mr. Boiman. Good Evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from Azalia Residence.
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Number of reviews per page
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