The staff is friendly, the room is clean

There is a free shuttle to the surrounding area, the male receptionist provides good information, the food in the sky lounge is delicious, friendly.

friendly but I missed the hat

comfort and cleanliness are very pleasant.

Wonderful as always, clean and nice

The hotel is very comfortable to bring family especially small children, clean rooms, friendly staff service, adequate parking area, and there is a swimming pool and rabbit park that my children really like. Just to note when checking in, the weather was raining heavily and at the entrance of the lobby there was a leaking ceiling so that water dripped when guests entered, and the floor of the lobby area was wet because of water seepage from the ceiling, hopefully it will be repaired soon. Overall 2 nights there were enjoyable, Thank you.

Clean, comfortable hotel, very good service, family friendly

Best, friendly, satisfying service.

Clean and comfortable, come here again sometime

extraordinary, the hotel is nice, clean, the staff are friendly, the food available is also delicious Indonesian food. Next time we go to Dumai, we will stay here again, thank you for your hospitality.

Hope you can always come to Dumai and stay here

the place is comfortable, the atmosphere is beautiful, child-friendly, there is a rabbit park, playground.

nice room, comfortable atmosphere and strategic location. suggestion for the room to be more soundproof. often disturbed by sounds from outside the room that can still be heard, but overall great. highly recommended to try guys

Happy for staying here with this hotel.

The room is comfortable, very clean and complete with 24-hour hot water. In the room there is a Bible and other religious scriptures, this is very extraordinary. During 2 days staying here fasting with hotel service.

memorable with friends in the hotel room, the service is quite good

I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

The room is clean and comfortable, the wifi is smooth, the bathroom and toilet are clean, the downside is that it doesn't have a smart TV, the channels are limited so you can't use YouTube or Netflix, the facilities are overall good. But the problem is that it's not soundproof so it's really noisy when someone passes by or chats in front of the room, it's really disturbing. At the foot of the door there is a large space that makes it not soundproof, and when I was resting, there was renovation work on the next room so it was noisy from day to night without stopping.