Ondos Hotel Batam

Explore Ondos Hotel Batam
8.2
Very Good
From 111 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

8.0

Location

8.5

Service and Facilites

8.0

People often mention about Ondos Hotel Batam
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可訪問性 (8)
用餐氛圍 (7)
工作人員友善度 (6)
距市中心的距離 (5)
浴室 (5)
口味 (5)
週邊環境 (4)
入住/退房時間 (4)
臥室 (4)
飯店區域 (4)
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Traveler Reviews Ondos Hotel Batam

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40
Customer reviews
Azaria D.
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8.5
/10
Reviewed 14 week(s) ago
It may be an option, close to the airport. Affordable price, but breakfast is only one type.
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A***a
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Business
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8.8
/10
Reviewed 19 week(s) ago
friendly staff, clean room, only found a room where the pillowcase hadn't been changed
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A***h
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Transit
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5.6
/10
Reviewed 28 week(s) ago
Booked 2 rooms, the water was both small, one room didn't even turn on. Not recommended at all.
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F***n
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Business
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8.3
/10
Reviewed 42 week(s) ago
Ok for the price, close to the airport, quite affordable
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V***y
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10.0
/10
Reviewed 48 week(s) ago
Comfortable, clean, close to everywhere
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1 people find it helpful
V***y
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Leisure
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9.6
/10
Reviewed 53 week(s) ago
Pillowcases & bedsheets are starting to turn yellow. Otherwise it's good, hopefully it will get better in the future.
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3 people find it helpful
A***d
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Leisure
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5.0
/10
Reviewed 53 week(s) ago
The hotel is very bad and minus with this price, you can get a much better hotel in Batam city, for those who want to stay the hotel is not worth it, the rooms are dirty, because this hotel has many prostitutes, it becomes a place for online prostitution business
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1 people find it helpful
Ahmad S.
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Leisure
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5.0
/10
Reviewed 53 week(s) ago
For the Duluxe room, it is full because there is a door to the next room, so the sound in the next room is clearly audible & there is free breakfast only when checking in it was not informed, as a result my younger sibling who stayed did not take breakfast for 2 days because there was no information. There should be information and notification when checking in, especially guests from out of town usually don't know, especially those who are new, information about the waiter should be a mandatory SOP, because that is the rule in most good hotels. The hotel's cleanliness is also very bad.
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1 people find it helpful
R***y
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8.6
/10
Reviewed 54 week(s) ago
Non-smoking room but still smells of cigarettes.
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4 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 56 week(s) ago
The bathroom smells, I asked to move rooms but they didn't give me one.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. Y***a Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
M***i
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8.8
/10
Reviewed 56 week(s) ago
More on maintaining the toilet area and improving the quality of the wifi.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. M***i Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
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Cuarcan
icon-origin-TRAVELOKA
6.9
/10
Reviewed 56 week(s) ago
The AC is not cold. The room is near the residential area, noisy vehicle sounds penetrate inside.
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1 people find it helpful
Z***i
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8.7
/10
Reviewed 57 week(s) ago
Ordered a deluxe room on the 1st floor at the end but no wifi. The room smelled of cigarette smoke. The staff was quite friendly, especially the security.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. Z***i Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Astuti D. W.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 63 week(s) ago
thank you Ondos, for breakfast there is only 2 rice or fried noodles, the room lights are dim like a jasmine hotel😿
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Accommodation's Reply
15 Oct 2024
Dear Ms. Astuti Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Y***a
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Business
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10.0
/10
Reviewed 66 week(s) ago
Clean rooms, friendly staff, lots of culinary delights.
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U***a
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9.0
/10
Reviewed 72 week(s) ago
Cheap prices, delicious fried rice breakfast available, spacious rooms. Only equipment like hotel slippers is missing. Close to airport.
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Vicky C. A.
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Transit
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9.4
/10
Reviewed 76 week(s) ago
Clean neat rooms are very satisfying 👍.
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2 people find it helpful
m***a
icon-Leisure
Leisure
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6.6
/10
Reviewed 85 week(s) ago
There were cockroaches in the room, the lights were not bright, and the cleaning staff was not on standby when needed.
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Accommodation's Reply
16 Apr 2024
Dear Mr/ Mrs. M***a Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Indriyani Indriyani
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
The place is so comfortable with their hospitality, near from airport, service is excellent. Worth it.
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Accommodation's Reply
25 Mar 2024
Dear Mrs. Indriyani. Warm Greetings from Ondos Hotel Batam, We are very happy to hear your comments for giving a rating of 8.5 and enjoying our service. Once again, thank you and we look forward to the next visit of you and your family to Batam City and hope that you still choose Ondos Hotel Batam as a place to rest and can visit again in the near future. Warm Greetings, Reza. Hotel Management.
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Henricus
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8.5
/10
Reviewed 89 week(s) ago
My fave hotel since 1st arriving in Batam. Worth it.
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Accommodation's Reply
19 Mar 2024
Dear Mr Henricus. Warm Greetings from Ondos Hotel Batam, We are very happy to hear your comments for giving a rating of 8.5 and enjoying our service. Once again, thank you and we look forward to your and your family's next visit to Batam City and hope that you still choose Ondos Hotel Batam as a place to rest and can visit again in the near future. Warm regards. Reza. Hotel Management.
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Number of reviews per page
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