Assalamu'alaikum Madam. "Thank you very much for the wonderful review! We are glad you enjoyed our convenient location and the cleanliness of our room. We were happy to accommodate your needs and we look forward to welcoming you and your family back!" Wassalam Ayeya, Operations Manager

Dear Valued Guest, Thank you for your positive feedback regarding our hotel's comfort, convenient location, food quality, and friendliness of our staff. We highly appreciate your kind words! We apologize for the inconvenience caused by the hot water outage, especially as it affected your child's comfort. We have immediately carried out a thorough inspection and repair of the hot water system to ensure that such incidents do not happen again, especially during peak hours. We hope this incident will not affect your overall impression of our hotel, and we look forward to welcoming you back and providing you with a perfect stay.

Dear Valued Guest, Thank you for your positive feedback about our staff. We are glad you found this information helpful and apologize for the clogged toilet issue. We have checked and repaired the drain pipe in your room for the comfort of other guests in the future. We look forward to welcoming you and your family back again! Best regards, Ayie, Operations Manager

Dear Beloved Guest "Thank you so much for your kind words! We are delighted that you found the place neat, spacious, comfortable, and clean. Your intention to recommend us to your friends is the highest compliment we could receive! We look forward to hosting you again on your next visit." Regards Ayie Operational Manager

Dear Sir/Madam, Thank you very much for choosing our hotel as your first stay. We are very happy to hear that you enjoyed the spacious room and were able to upgrade you to a Deluxe room. However, we are very sorry and concerned to hear about the cleanliness issues you encountered in the bathroom. We sincerely apologize for the inconvenience and disappointment caused. This is clearly unacceptable and falls far short of the cleanliness standards we uphold. We have forwarded your feedback regarding the bathroom's cleanliness and the need for air fresheners directly to the housekeeping team and management. We will immediately conduct a thorough evaluation and tighten our supervision to ensure the highest standards of cleanliness are always maintained. We will also ensure that each room has a fresh and comfortable scent for our guests. Thank you for bringing this to our attention. We hope this incident will not deter you from staying again. We look forward to welcoming you back and providing an even better experience in the future. Sincerely, Ayie, Operational Manager

Dear Our Honoured Guest, Thank you for your thoughtful words. We are thrilled to hear that you enjoyed your stay and appreciate you taking the time to share your experience. Our goal is to offer the best hospitality possible, and we are delighted that we succeeded during your visit. We look forward to welcoming you back soon. Best regards, Taufiq’urrahman Operational Manager

Dear Mr. Dhony, Thank you for your kind words. We are thrilled to know that you appreciate our strategic location and the selection of our furniture. It appears you have excellent taste ! Futhermore, our goal is to offer the best hospitality possible, and we are delighted that we succeeded during your visit. We look forward to welcoming you back soon. Best regards, Taufiq’urrahman Operational Manager