The hotel staff are very friendly and very helpful starting from room reservations, free airport pick-up, given extra welcome cake and basket fruit, there is horse rent and bike rent, you can ride horses and rent bikes to go around the hotel, every night there is live music in the swimming pool area.. also get a spa tester voucher for 10 minutes when you first check in. The room is also very comfortable, spacious, the bathroom is clean.. this hotel is the best.. next time will come back for a family vacation..