DOUBLE TREE Grand Kamala Lagoon

Explore DOUBLE TREE Grand Kamala Lagoon
8.7
Very Good
From 512 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.8

People often mention about DOUBLE TREE Grand Kamala Lagoon
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Accessibility (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Surroundings (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Bathroom (2)
Check-in/out Time (1)
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Traveler Reviews DOUBLE TREE Grand Kamala Lagoon

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40
Customer reviews
D***n
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Staycation
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8.5
/10
Reviewed 47 week(s) ago
Bed sheets that already have lots of stains should not be used again. They are clean but look uncomfortable.
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P***u
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8.5
/10
Reviewed 61 week(s) ago
The fast response staff is okay. the mattress is not comfortable anymore
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5 people find it helpful
A***s
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6.5
/10
Reviewed 67 week(s) ago
Not clean enough. The blanket is full of white spots 😭.
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4 people find it helpful
a***n
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8.8
/10
Reviewed 74 week(s) ago
usually good, but tumben got a ririen room
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1 people find it helpful
Ribka S. A.
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9.7
/10
Reviewed 74 week(s) ago
The rooms are nice, clean, the AC is cold, there is a water heater, the admin is also friendly.
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6 people find it helpful
H***l
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5.3
/10
Reviewed 75 week(s) ago
Bad experience! The room is comfortable, but the toilet? So bad! Dirty, water heater not working, slippery floor, smelly. But the worst is the DEFENSIVE admin! Not humble enough to apologize. Did not inform you that the pool could not be used. What a bad experience :).
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7 people find it helpful
C***s
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10.0
/10
Reviewed 75 week(s) ago
Very satisfying stay at this hotel.
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5 people find it helpful
A***a
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9.4
/10
Reviewed 76 week(s) ago
Comfortable, hopefully it will be better.
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3 people find it helpful
E***n
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Staycation
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9.4
/10
Reviewed 77 week(s) ago
Very easy to reserved and friendly.
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Prima S.
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Staycation
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8.5
/10
Reviewed 80 week(s) ago
Okay. Service ok. Pretty clean. Only access to the tower is a bit difficult, for example if you want to go food. So if you order when the mall isn't open yet, that's really complicated.
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3 people find it helpful
N***a
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10.0
/10
Reviewed 91 week(s) ago
Tempatnya nyaman, dan stafnya juga ramah. Thx.
1 people find it helpful
Agung M.
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8.5
/10
Reviewed 95 week(s) ago
Kalau bisa TV nya di nyalain. Karena TV nya ga bisa nyalain, Thks
2 people find it helpful
Aries S.
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9.7
/10
Reviewed 95 week(s) ago
Saya senang dengan pelayanannya, agen ramah. Kamar juga cukup bersih, walaupun tidak terlalu luas kamarnya. Pokoknya puas dengan pelayanan dari agen Double Tree. Next kalau mau ke sini, pasti akan pesan melalui agen ini.
3 people find it helpful
Meidita F. P.
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6.0
/10
Reviewed 100 week(s) ago
Untuk aksesnya rada riweh, dan susah kalo mau pesen makanan online. Sementara di dalam kamarnya seperti ada bau bangkai, bocor air wastafelnya, dan ada beberapa bagian yang rusak.
7 people find it helpful
Galit S. P.
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6.0
/10
Reviewed 100 week(s) ago
Bed tengah nya ambles. Kamar di rapihin lagi biar nyaman gitu.
1 people find it helpful
Anggun
icon-origin-TRAVELOKA
6.1
/10
Reviewed 100 week(s) ago
Gak sesuai dengan foto. Wi-fi error gak bisa nonton tv maupun lain nya. Pengembalian deposit lama. Selebih nya lumayan.
2 people find it helpful
Ade
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
Good place on its range price, the admin really helpful and kind.
1 people find it helpful
Asep S.
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8.5
/10
Reviewed 101 week(s) ago
Agennya cepat, tidak lama-lama menunggu, fasilitas sesuai dengan yang dipesan, kamar cukup nyaman, fasilitas berfungsi semua.
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salwa
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6.5
/10
Reviewed 101 week(s) ago
The air conditioner isn't cold, so it's hot all night: (.
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1 people find it helpful
Noviah
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9.4
/10
Reviewed 102 week(s) ago
Second time booking here, req trying other towers in ACC, happy. Tengkyu double tree.
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