The rooms in the resort are spacious and comfortable. The downside is that there are no straw bags for guests to store their belongings. The grounds are small and there is no place to ride bicycles.

Friendly staff, clean hotel

Hotel service was good in general, however the hotel policy on number of guests staying at one room is very unreasonable. I booked a suite with 2 bedroom for parents and 1 kid (one with king bed and 2 standard beds), and was informed that the suite price is only for 2 guests staying, extra will be charged. I had to pay extra for my kid to stay in a two bedrooms suite with us. Almost all activities and swimming accessories such as floaties as rentals, kid club is charged by the hours/ by the whole day. I would rather pay higher amount for the room and everything is included rather than encounter extra charge for every single thing. I understand staffs sometimes have to be strictly followed the directions but the one at front desk checking us in was not very good at helping the situation. We will not coming back. Sorry!

The overall services are good, from the shuttle bus from HCMC, quick check-in, good food at the restaurant, pool for kids, many places for photo shooting, clean and comfy rooms, my kid liking the corridor way. There are many nice places internally. We also ate out for one dinner at a nearby seafood place, taking a taxi for 10 minutes. Good short 1 night stay for family with kids.

My family with 2 little kids (1.5 years old and 4 years old) stayed one night and it was a pleasure and ease from the shuttle bus from HCM to the facility to the helpful staff. We enjoyed the facility, the meal, and the services so much. The kids enjoyed the kid pool, and the pool guard was nice and helpful. The check in and check out were fast. It was all good for family with kids.

Enthusiastic and gentle staff

Should experience, a bit sad at night because it's far from the center, there are few restaurants around.

Friendly and enthusiastic staff, convenient location, clean rooms

I had a memorable vacation, worthy of expectations including shuttle service (but it's often full so I have to book early) friendly staff arranged a room early when I arrived at 12pm. In the common area there are many amenities (game zone, cinema (new movie), convenience store, I also have 2 children so I can't move out much so an area with full functions, entertainment, eating, sleeping, swimming like that meets my expectations, will come back in July (but I wish there were more buses because booking all the way back and forth to pick up guests makes me sick)

Spacious, clean room. Great sea view. Quick and easy procedure. Enthusiastic staff. Diverse, delicious breakfast, served continuously.

The elevator is quite far away, the food is not good.

I had a bad experience when the restaurant was too crowded for breakfast and had to switch to another restaurant in the area, but the number of guests was just as crowded. I deposited but checked out more than 17 days ago and still have not received a refund from the resort. I contacted the operator, the staff said they would check and report back but there was no response.

100 points, no buts. :) Very suitable for families, large campus, if you have children under 2 years old, you should bring a stroller for your child, to move comfortably within the area. Staff at all levels from management to service are enthusiastic and friendly.

Mọi thứ đều rất ổn, ngoại trừ em gái nhân viên ở Grand Cafe đã bán cái bánh cho con mình. Mình nói mua để bé chụp bức ảnh cùng ba mẹ thổi nến nhân dịp sinh nhật 10 tuổi, có cả nến luôn nhưng em nhất định là không cho thắp và thổi cây nến đó, giải thích là vì "chỗ cafe của em không cho phép đốt bất kỳ cái gì hết, sẽ vi phạm an ninh báo cháy". Ây dà dà :) 5 giây để thổi cây nến tí hon và chụp bức ảnh sinh nhật mà quá khó khăn, cuối cùng mình đem nến ra sảnh ngồi thổi. Mọi thứ khác có vẻ hoàn hảo, chỉ em gái robot ấy quá tệ!

Khuyến khích các bạn nên đến 1 lần. Trở lại khu nghỉ dưỡng Holiday Inn Hồ Tràm Beach lần thứ 3 trong năm nhưng gia đình tôi vẫn cảm thấy rất hứng khởi. Gia đình tôi hoàn toàn hài lòng với dịch vụ chuẩn 5 sao của khu nghỉ dưỡng. Nhân viên thân thiện từ cổng vào đến các dịch vụ phòng, nhân viên kỹ thuật. Trân trọng.

Cảm ơn khách sạn chúng tôi đã có chuyến nghỉ dưỡng cực thú vị và rất hài lòng về dịch vụ của khách sạn . Cảm ơn khách sạn rất nhiều

Except for the fee for the play area in the children's playroom, the children are not satisfied.. The fee is not much, but the guest charge is not very good while the hotels in the same segment are free.. other services are ok.

Die perfekte Wahl.

Booking has provided the age and number of accompanying children, but there is an additional fee for children at check-in. Please check the app again

The room is ok, the staff is friendly, but the air conditioner can't adjust the temperature, it's very hot at night, so I have to call the technician to adjust