I was very satisfied with my stay at this hotel. The staff was friendly, and the atmosphere was very comfortable for children. This was my third staycation at Kristal Hotel Kupang. Hopefully, it will be even better in the future, with more varied food.

This is my first time at this hotel this year because the previous one was fully booked so I stayed at another hotel. And please, management, don't ask the OB to be the receptionist. This is the usual QC complaint handled by this. He pretends to be the technician, then wants to check the outdoor area, but he says it's gone, it's not clear, your AC is set to 18, it's still warm. The receptionist said, "You just came in... so please wait 10 to 15 minutes." She thought he was stupid. And he's never stayed here before. I usually set the AC to 25 to 27, but it's already cold, this is at 18. . . Then I complained again and was replied with letters.

Good and nice place to stay, will come back someday

A budget hotel with an impressive and special feel. Ocean views, direct access to the beach, play, and explore coral and seaweed. Spacious rooms and delicious food.

the room is cramped, not clean, even the freezer has to be requested even though I booked the grand executive

The room I booked was a deluxe room but I was given a superior room but it was very unfit for habitation. There was no refrigerator. There was no electrical outlet at the head of the bed 1, the chair that was there was wet and if you sat on it you would sink into the sponge seat like a broken chair. In the bathroom the bathtub was rusty at the drain hole of the bathtub and at several points inside the bathtub and on the outside edge of the bathtub. Then the curtain in the bathtub was also very dirty and disgusting, making me not want to take a bath. A 4-star hotel but it felt like staying in a 1-star hotel. It's really a shame that I booked a deluxe room but was given a superior room but it was not fit for use. It's like they don't respect me as a guest.

Hotels that are often visited during business trips in Kupang

nice view... comfortable room... ok service... but unfortunately the shower often turns off, you have to take a long shower because you have to wait for the water to come out... the toilet is often clogged because the water pressure is low... the breakfast is lacking because I once caught a fish that was fishy and itchy... hopefully it can be improved in the future😇

The receptionist was unprofessional, slow to respond, and even complained to fellow guests in front of guests. When guests wanted to confirm, they were responded to arrogantly and evasively, without even apologizing at all, even though the problem was clearly their fault. The bedsheets were dirty and stained, making me doubt whether they would be replaced or washed. There were no towels in the room, so I had to ask for them first.

Still the best, a legend in Kupang 😍😘 By the way, there's a sasando performance for breakfast ❤️

We chose a room with a direct sea view... We definitely made the right choice... Hanging out on the beach in the afternoon while drinking coffee was really fun. Breakfast at the hotel was also delicious.

Cons: - The hotel is an old building, creepy, and the concept is outdated. - They still have bathtubs, even though they don't fit the hotel's old concept. - The floors are carpeted and look dull and rarely cleaned. Pros: - The food is delicious.

Affordable 4-star hotel in Kupang with spacious outdoor area and beachfront views.

Room was very nice and clean. Nice view to pool and ocean. Everything worked well and was well equipped.

Comfortable, clean, good service, fragrant.

Clean, the room smells good, the environment is also comfortable.

Comfortable, strategic, and has a great view

Average hotel needs an upgrade but ok for a 1 night stopover

The hotel staff is very nice. Always provide the best service. Because the room I booked was full, so I got a free upgrade too. The room is comfortable and clean. Unfortunately at night it looks like there are mice or something chasing each other on the ceiling. Maybe my suggestion is, the hotel should pay more attention to the cleanliness of hard-to-reach places like above the ceiling of the room. Oh yeah.. and around early morning, the lawn mower or something is noisy. It's quite disturbing to rest. Try operating the machine during the day. Other than that, good job to all services. ✌🏻✌🏻✌🏻

Here is a short review of a great hotel: "A very satisfying hotel for a family vacation! During my stay, I felt very comfortable and relaxed. Ambiance/Facilities: This hotel has a modern and elegant design, with complete facilities such as a swimming pool, fitness center, and fast Wi-Fi. Food: The breakfast at this hotel is very delicious and varied, with a menu choice that suits various tastes. Staff Assistance: The hotel staff is very friendly and helpful, always ready to answer questions and assist guests' needs. Highlights: What makes staying at this hotel special is the extraordinary service and complete facilities. Price: The price paid is very comparable to the quality of this hotel. Location: This hotel is located in a strategic location, close to the city center and major tourist attractions, making it very easy to get around."