Dear Nita Julia Sari, Thank you for your review and our sincere thanks. We welcome you and your group of 4. - First of all, we welcomed your family with our usual courtesy and would like to inform you that we have booked 1 standard air-conditioned room for 2 persons, named Nita Julia Sari, and would like to inform you that the room has just been cleaned and check-in time is 2:00 PM. - Before 2:00 PM, we sent a WhatsApp message that the room was ready and we had 3 guests. - We sent you a WhatsApp message upon check-out because you left 2 wet spring beds, which took time and money to dry. - We are very disappointed in you, Nita Julia Sari, for being dishonest to the hotel owner and now you call us unfriendly, which in fact we are not friendly at all. I am now reporting to Traveloka staff that you, Nita Julia Sari, have left the room, leaving the spring beds soaked in 2 spots, which you covered with a blanket, and the room has been unusable for several days, and the reason why your WhatsApp is blocked. Please be honest and responsible. We request Ms. Nita Julia Sari, a Traveloka employee, to take responsibility in placing the water spring beds in 2 locations. We are waiting for your response. Please be honest and responsible. Joni Arianto, Owner of Losmenfadel Malioboro Yogyakarta

To Febri Maulana, if you are honest, yes, those are all the rules at Losmen Fadel and we have conveyed them at the beginning when you informed me, but you were rude to immediately put your friend in the room and I ask you to change your very misleading review, Febri Maulana you only transferred 100,000 not the 2 nights you paid. We are waiting for 1 x 24 hours for your false and misleading review to be changed, we have proof of transfer. Allah SWT sees your lies to Losmen Fadel.

Dear Tya Lestari. Thank you for the review and the good fortune you have shared with the Fadel Malioboro Jogja Inn. We convey to you again that we have prepared a room according to your reservation, but you did not come according to the number of people. Therefore, we convey that according to the regulations, if there are additional people, you will have to pay more and we will prepare an ACfamily room that fits the number of people. Our advice is that next time you book a room, follow the reservation rules, there will be no extras. Whatever it is, the check-in time is fast so you can enjoy your holiday comfortably and our lockers have also been stated according to the rules and facilities of the Fadel Malioboro Jogja Inn. Book a room according to the number of people and according to what you need. It will be fast and comfortable. No Extra Fee. Regards. Joni Arianto/owner.