The Orient Jakarta, a Royal Hideaway Hotel

Explore The Orient Jakarta, a Royal Hideaway Hotel
9.2
Exceptional
From 305 reviews
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Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.2

People often mention about The Orient Jakarta, a Royal Hideaway Hotel
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Staff Friendliness (37)
Accessibility (33)
Distance to City Center (31)
Ambiance (30)
Bedroom (30)
Hotel Area (29)
Room Space (28)
Taste (28)
Surroundings (27)
Bathroom (27)
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Traveler Reviews The Orient Jakarta, a Royal Hideaway Hotel

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Customer reviews
C***a
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8.0
/10
Reviewed 2 day(s) ago
Very effective for staying
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C***a
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10.0
/10
Reviewed 2 day(s) ago
Very nice and clean
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Clara A.
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10.0
/10
Reviewed 2 day(s) ago
It was very enjoyable and the service was very good
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Mohamad R.
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Staycation
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8.5
/10
Reviewed 2 day(s) ago
It's really fun to have a holiday with the family.
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Muhammad I.
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Staycation
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10.0
/10
Reviewed 6 day(s) ago
Friendly service, very comfortable rooms with great views, a wide selection of delicious food, an aesthetic setting for activities and selfies, and a swimming pool with the best city view.
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+5
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Accommodation's Reply
17 Nov 2025
Dear Mr. Muhammad, Thank you for taking the time to share this positive review. We are so glad that you were impressed with our friendly team, the comfort of our rooms with beautiful views, and our wide and delicious food options. We are also glad that you enjoyed our beautiful activity and photography areas, including our swimming pool with city views, which is a favorite among all our guests. We look forward to welcoming you back again soon. Best regards, Orient Hotel Jakarta Management
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V***a
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
We had a pleasant stay at The Orient Jakarta. The staff were super friendly, and we received an upgraded room with complimentary benefits. The room was cozy, and our corner room offered a lovely view of the city buildings. Breakfast included both buffet and à la carte options. Thank you The Orient.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you very much for taking the time to share your kind words and for choosing The Orient Jakarta. We’re truly delighted to hear that you had a pleasant stay and appreciated the friendliness of our team, the room upgrade, and the complimentary benefits. It’s wonderful to know that you enjoyed the comfort of your cozy corner room and its lovely city view, as well as the variety of our breakfast offerings. Your feedback is truly appreciated and serves as great motivation for our team to continue delivering memorable experiences for all our guests. We look forward to welcoming you back soon for another relaxing and enjoyable stay at The Orient Jakarta. Warm regards, The Orient Jakarta Management
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Juliana
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The second time I stayed at the hotel with my friends from Singapore, she mentioned that she really liked it and would definitely come again with her family and friends. Can I get complimentary if I come again 😁
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Ms. Juliana, Thank you so much for your continued support, we’re truly honored that you chose to stay with us again, and it’s wonderful to hear that your friend from Singapore also enjoyed her experience. Knowing that she’s already planning to return with family and friends is the highest compliment we could receive. We always love welcoming back returning guests, and we truly value your loyalty. While we aren’t able to promise specific complimentary items in advance, we highly encourage you to contact us directly before your next visit. Our team will be happy to explore any special offers or personalized touches we can extend to make your stay even more enjoyable. We look forward to welcoming you back soon! Warmest regards, The Orient Jakarta Management
A***P
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
The most fragrant hotel.. The best service! Must try
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Guest, Thank you for your positive review! We are very happy that you enjoyed your stay at Hotel Terwangi, especially our service. We look forward to your next visit for an equally enjoyable experience! Warmest Regards, The Orient Jakarta Management
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ina h.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
Instagenic room and soft mattress and pillows... very comfy... and also breakfast with various choices and the pastries are really delicious 🫰🫰🩷
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Ms. Ina, Thank you so much for your positive review. We are so happy to hear that you enjoyed our Instagram-worthy room, the comfort of our plush mattress and pillows, and the wide selection of breakfast—especially the pastries! Comments like these mean a lot to us and motivate us to continue providing the best service. We look forward to welcoming you back for another enjoyable stay! Best regards, The Orient Jakarta Management
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J***a
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10.0
/10
Reviewed 11 week(s) ago
I love it the food, the service and the view at swimming pool is best one to chill with your love or friends
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you loved the food, the service, and especially the view from our swimming pool. It's wonderful to know that it was the perfect spot for you to relax and unwind with your loved ones or friends. Your feedback truly means a lot to us, and we can’t wait to welcome you back for another memorable experience. Warm Regards, The Orient Jakarta Management
Shearlyta L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
was my second time staying here, they upgraded our room from deluxe to king. (very happy yay) the hotel is very unique, if u like arts, u would enjoy every corner of this hotel. the staff were friendly and meal was delicious. the highlight was the swimming pool on fifth floor and the library lounge for me. overall, would recommend! 💕
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5 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Ms. Shearlyta, Thank you for sharing your experience with us — and welcome back! We're thrilled to hear you enjoyed your stay and appreciated the room upgrade. It’s wonderful to know that the artistic atmosphere, friendly service, and delicious meals made a positive impression. We're especially glad you enjoyed the fifth-floor swimming pool and the library lounge. Your recommendation means a lot to us, and we look forward to welcoming you again for a third visit! Warm regards, The Orient Hotel Management.
G***y
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Leisure
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9.4
/10
Reviewed 14 week(s) ago
Good facilities. Very kind staff.
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Accommodation's Reply
28 Aug 2025
Dear Guest, Thank you for your kind words! We're delighted to hear that you appreciated our facilities and found our staff to be welcoming and helpful. Your feedback motivates us to continue providing the best possible service. We look forward to welcoming you again soon! Warm regards, The Orient Hotel Management
Fitrya s.
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9.7
/10
Reviewed 14 week(s) ago
It's very enjoyable and recommended, but the room is not very clean, there's a lot of dust flying around.
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Accommodation's Reply
14 Aug 2025
Dear Ms. Fitrya, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and recommended our hotel. Regarding your feedback regarding the cleanliness of the room, we apologize for the inconvenience. We greatly appreciate your attention, and this feedback will inform our evaluation to continuously improve the quality of our service and room comfort for all our guests. We look forward to welcoming you back for an even better experience in the future. Best regards, The Orient Jakarta Management.
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Wandi R.
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9.4
/10
Reviewed 15 week(s) ago
The interior ambiance is top-notch! I felt at home with all the services and amenities. The only downside is that parking is a bit cramped.
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+2
3 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Mr. Wandi, Thank you for your positive review. We are delighted to hear that you enjoyed our interior design, service, and amenities, making you feel at home during your stay. We also appreciate your feedback regarding parking access. This will be our focus for future improvements. We look forward to your return visit in the future. Best regards, The Orient Jakarta Management
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N***l
icon-Leisure
Leisure
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10.0
/10
Reviewed 17 week(s) ago
The coolest hotel I've ever been to in Jakarta. I've always been satisfied with the service and friendliness of the staff. Every guest receives a free welcome drink and a discount on the spa. The cleanliness and comfort of the rooms are guaranteed. Close to Grand Indonesia Mall, Plaza Indonesia, and the Hotel Indonesia roundabout. You get what you pay for. There's a rooftop cafe with a great city view and a pool! Furthermore, the gym is quite complete and spacious. Comfortable. The city view is especially beautiful at night. A truly worthwhile staycation experience.
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+2
2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with our service, facilities, and location. Your appreciation for the friendliness of our staff, the cleanliness of our rooms, and our facilities, such as the rooftop cafe, swimming pool, and fitness center, means a lot to us. This review motivates our team to continue providing the best service. We look forward to your next visit. Sincerely, The Orient Jakarta Management
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D***e
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Staycation
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9.4
/10
Reviewed 18 week(s) ago
I've stayed at this hotel many times with my family. It's very comfortable and pleasant. 🙌
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you for taking the time to leave a positive review. We are delighted to know that you and your family have chosen our hotel frequently and found it comfortable. We look forward to your next visit in the near future. Sincerely, The Orient Jakarta Management
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Isdias D. F.
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9.4
/10
Reviewed 19 week(s) ago
Great service, no need to leave the hotel, everything is here
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you very much for your review! We are delighted to know that you were satisfied with our service and facilities. We look forward to welcoming you back for another enjoyable experience in the future. Best regards, The Orient Jakarta Management.
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R***y
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Transit
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10.0
/10
Reviewed 20 week(s) ago
This is good hotel ever see,👍 Cm beverages di dalam tdk free😅😅
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Accommodation's Reply
13 Jul 2025
Dear Guest, Thank you so much for your kind words! We're truly honored to hear you say that this is the best hotel you've ever seen — what a wonderful compliment! It means a lot to our entire team, and we're so glad we could make your stay a memorable one. We look forward to welcoming you back again in the future for another great experience. Warm regards, The Orient Jakarta Management
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Excellent, perfect, and nice hotel
1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Mr/Mrs, Thank you very much for your kind words! We’re delighted to hear that you found our hotel excellent, perfect, and nice. It’s always a pleasure to know our guests had a great experience, and your feedback means a lot to us. We look forward to welcoming you back again soon! Best regards, The Orient Jakarta Management
E***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is unique and my kind of style!
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Accommodation's Reply
28 Jun 2025
Dear Sir/Madam, Thank you for your lovely comment! We're thrilled to hear that the hotel's unique style matched your personal taste. It's always a pleasure to host guests who connect with the atmosphere we’ve created. We look forward to welcoming you back for another stylish and memorable stay! Best regards, The Orient Jakarta Management
Number of reviews per page
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