Cove Matahari Guesthouse

Explore Cove Matahari Guesthouse
8.5
Very Good
From 85 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.2

People often mention about Cove Matahari Guesthouse
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Ambiance (6)
Bedroom (5)
Staff Friendliness (4)
Bathroom (4)
Wifi (3)
Room Space (3)
Soundproof (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
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Traveler Reviews Cove Matahari Guesthouse

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40
Customer reviews
Cindy V.
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5.0
/10
Reviewed 6 week(s) ago
BAD SERVICE, NOT GOOD, STAFF ARE BRUTE, VERY DISAPPOINTED
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U***z
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Leisure
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8.5
/10
Reviewed 6 week(s) ago
The Wi-Fi is very uncomfortable. Maybe next time it can be better. Otherwise, it's pretty good for a hotel under 200k.
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F***n
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Staycation
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8.2
/10
Reviewed 13 week(s) ago
It’s good for the most part. The network here SUCKSS. The hotel offer multiple wifi but works well if you’re in the lobby, even if you’re using your data it’s still slow in the rooms. Other than that it’s okay lah.
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A***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
Thank you for hosting me for 11 days. However, I would like to offer some feedback to the guesthouse management based on my experience during my stay: 1. Cleanliness is paramount. I found cockroaches in my room three times, and the sheets were not very clean, which was very uncomfortable. If you don't ask for it to be cleaned, the room won't be cleaned. The guesthouse should have its own standard operating procedure (SOP) for cleaning guest rooms. 2. The room I stayed in was quite damp. I asked to be moved several times, but they didn't. This is also important for guest health. Damp rooms can be detrimental to human lung health over a long period of time. 3. Hospitality also needs improvement, especially with the importance of the 3S (Smile, Greet, Say Hello). The staff were unfriendly, not very agile, and not responsive in handling complaints. 4. The guesthouse's water was very brackish, the bathroom floor was slippery and prone to slipping, and there was no toilet paper. 5. It's called a guesthouse, but the kitchen facilities are incomplete. Hopefully, the service will improve in the future so that more people will enjoy the accommodation, not just because it's affordable, but also because of its excellent service. Thanks!
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F***n
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Staycation
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8.5
/10
Reviewed 14 week(s) ago
Good cheap hotel. Cozy and small. Amazing air conditioning. Suggest to bring your own soap and one towel because only have one towel in each room. No room cleaner but that’s not a problem for me.
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Warsini
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
For transit, it's very good, it's not noisy and it's easy to find nearby food, there are lots of minimarts or 24-hour eateries nearby! The downside is that you can't check in early, but it's okay, it's worth it for a transit hotel.
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1 people find it helpful
Sheila
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10.0
/10
Reviewed 22 week(s) ago
The place is nice, the room is clean and the AC is also cold.
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2 people find it helpful
Warsini
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8.8
/10
Reviewed 22 week(s) ago
Good condition, cold AC, friendly staff. You can leave your luggage if it's not check-in time.
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Ramses S.
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Staycation
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10.0
/10
Reviewed 23 week(s) ago
Comfortable and quiet, the slow wifi needs to be fixed overall all good will come to stay again.
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1 people find it helpful
M***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The staff is friendly and the place is very comfort.
1 people find it helpful
N***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 35 week(s) ago
The room only has 1 towel, the toilet floor is SLIPPERY, the staff is sometimes there and sometimes not, the wifi password is not given. Gmaps is a bit confusing. The room is not soundproof.
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4 people find it helpful
S***a
icon-Transit
Transit
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8.4
/10
Reviewed 36 week(s) ago
Strategic location, clean, spacious and cool room but the bathroom is very slippery. But overall it's okay for the price.
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A***i
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8.5
/10
Reviewed 49 week(s) ago
The staff is friendly, clean for this price is good
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F***s
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9.4
/10
Reviewed 50 week(s) ago
be one of the choices for accommodation
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I***I
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Business
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5.0
/10
Reviewed 62 week(s) ago
Water of bathroom smells not good dirty room.
6 people find it helpful
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
A fairly comfortable place to stay with a friendly price. The room is clean, the bathroom is also clean, the water heater works, the AC is also cold. The atmosphere is calm. It's just that at night the road to the guest house is a bit dark. But overall its okay
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2 people find it helpful
N***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 75 week(s) ago
The hotel staff service is very friendly, just great.
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5 people find it helpful
N***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 75 week(s) ago
The hotel staff is very friendly and kind, the service is very good.
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1 people find it helpful
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 81 week(s) ago
Overall it's nice and comfortable, but if you have 2 guests coming, ask for one more hand towel.
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2 people find it helpful
T***y
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8.1
/10
Reviewed 82 week(s) ago
The bathroom is clogged with water, flooding.
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4 people find it helpful
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