The night shift security guard was super annoying. I just arrived at the hotel at 2:00 AM because my flight was delayed. Coincidentally, my friend who had arrived in Jakarta earlier had already checked in and had informed the FO staff that there would be another friend checking in. My friend had also informed me of the room number and my friend said to just ask the receptionist to open it. As soon as I arrived, there were no security guards outside the hotel area, so I parked my car without any instructions and went straight to the receptionist, I asked for help to open the door. I had already stated the room number and booking ID, the receptionist had already cross-checked and asked the security guard to accompany me while bringing the key. The security guard didn't take the initiative to offer to carry my suitcase, and when I arrived in front of the room, the security guard knocked on the door, and I reprimanded him, "Why didn't you open it right away?" Then he said “the procedure ma’am” still there was no answer from inside the room the security guard knocked on the door again and I said “I asked for help so I don’t wake my friend who is resting” then he answered “no way ma’am, have to wait until the door is opened” I said “that’s weird? Come on, just open it, I already made sure with the receptionist earlier” then the security guard glared while knocking on the door again saying “this is the procedure ma’am. What if I enter the wrong room? Who will be responsible?” “Why are you going all over the place? I already cross-checked the name of the person who booked and the room number, here is my friend who WA to me and gave me the room number. Do you understand why I asked for help so I don’t disturb my friend?? If it’s like this I’m disturbing my friend sir!” Not long after my friend opened the door and the security guard said “it’s already opened” in my life I’ve never been to a hotel and this is the first time there’s a policy like this, usually either they immediately give me a spare key or help them open the door