I paid for a deluxe room of 291 thousand per room, I ordered 2 rooms because we were 4. Arriving at the rukost, instead of being shown the room first, I was asked to pay. After that, we were taken to our room which was located a few blocks away. Only given a standard room with an area of 12m2. The deluxe room is 15m2. Out of frustration, we immediately checked out right away, even though the money was not returned. The officer said, if you ask for money back, ask Traveloka. Need a place to stay again, I won't be here again.