Azana Asia Cilacap

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9.3
Exceptional
From 2,868 reviews
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Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.4

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员工友好度 (150)
卧室 (144)
氛围 (132)
酒店区域 (130)
距市中心的距离 (125)
浴室 (124)
房间空间 (123)
无障碍设施 (118)
适合家庭 (106)
入住/退房时间 (87)
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Traveler Reviews Azana Asia Cilacap

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Customer reviews
M***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 day(s) ago
I've stayed at Azana Cilacap many times. Check-in is usually quick, but on November 29th, it took a long time. I booked three rooms, but each room only had one toothbrush. The TV picture wasn't great. Otherwise, it was okay.
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Bayu P.
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Staycation
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8.8
/10
Reviewed 1 week(s) ago
I've had two staycations here, as usual the place is comfortable, the food menu is varied, the staff are friendly, the location is easy to access & close to the city center.
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Accommodation's Reply
03 Dec 2025
Dear Mr. Bayu, Asana Asia Hotel Cilacap, Sincerely yours, Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continuously provide the best service. We are very glad that you enjoyed your stay at Asana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Hotel Cilacap in the future. Should you have any questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Asana Asia Hotel Cilacap Management
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J***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The room is okay, everything is okay... only the food is like fried food that is not hot, the soybeans for the porridge are soft. Everything else is okay.
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Accommodation's Reply
03 Dec 2025
Dear valued guest, warm greetings from Azana Asia Chillacap Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for all our staff, enabling us to continue providing the best service possible. We are delighted to hear that you enjoyed your stay at Azana Asia Chillacap Hotel. We are committed to continuously improving the quality of our services and providing unforgettable memories to all our guests. We look forward to welcoming you back to Azana Asia Chillacap Hotel. Please feel free to share your comments and suggestions, as we strive to provide even better service. Sincerely, Azana Asia Chillacap Hotel Management
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Eka B. S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
highly recommended, cheap but luxurious.
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Accommodation's Reply
03 Dec 2025
Dear Ms. Eka B.S., Azana Asia Chilatza Hotel would like to extend our warm welcome to you. We are delighted that you enjoyed your stay here. Your positive feedback is a great encouragement to our team and we will continue to strive to improve our service quality in the future. We are delighted that you enjoyed your stay at Azana Asia Chilatza Hotel. We are committed to continuously improving our service quality and creating unforgettable memories for all our guests. We do hope to welcome you back soon. Please feel free to share your comments or suggestions, we will strive to improve our services. The Management Team of Azana Asia Chilatza Hotel
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S***o
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Transit
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8.5
/10
Reviewed 2 week(s) ago
strategic location....all staff are friendly...
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Catur E.
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 week(s) ago
The hotel staff is good, the service is good, the place is comfortable. The first time I stayed here, I felt comfortable, both from the welcome, the receptionist, and the security guard, all were good. The room was clean and tidy, and the location is strategic, close to public facilities. This was our second stay, we immediately registered as VIP guests for the next stay... hopefully it will always be better and there must be lots of promotions.🙏
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Accommodation's Reply
25 Nov 2025
Dear Mr. Catur E, Thank you for sharing your wonderful experience at Azana Asia Cilacap. Your positive feedback is a great encouragement and inspiration for our entire team to continue to provide the best service. We are delighted to hear that you enjoyed your stay at Azana Asia Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Cilacap in the future. Please let us know if there is any way that we can further improve our services. Best regards, Azana Asia Cilacap Hotel Management
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G***O
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
If you have a Netflix account, it's even cooler.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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AriBudi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always a great choice when visiting Cilacap. Very friendly staff, and you can relax in the swimming pool.
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Accommodation's Reply
13 Nov 2025
Dear Mr. Aribudi, Warmest regards, Asana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continue to provide the best service. We are delighted to hear that you enjoyed your stay at Asana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Hotel Cilacap in the future. Please let us know if there is any way that we can further improve our services. Best regards, Asana Asia Hotel Cilacap Management
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S***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 6 week(s) ago
The hotel was really good, the food was delicious 👍 I hope the wifi can be improved again
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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d***g
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
I don't recommend this hotel. There are so many tomcats, and even when employees complain, their skin is often irritated by the tomcats.
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Accommodation's Reply
31 Oct 2025
Sir/Madam, thank you for taking the time to write us a review. What you found does not meet our service standards. We will review and improve our service regarding this issue so that it does not happen again in the future. It was an honor to serve you and your family at Asana Asia Chilacap Hotel. We hope that the issue you encountered will not be an obstacle to receiving the best service in the future. Best regards, Asana Asia Chilacap Hotel Management
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a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Always come back here when I go to Cilacap
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Because I have members, if I go to Cilacap, I like to go to Azana.
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Maharani M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
friendly staff, smart TV, strategic location
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Maharani M, Sincerely yours, Asana Asia Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for our entire team to continuously provide the best services. We are delighted to hear that you enjoyed your stay at Asana Asia Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Asana Asia Cilacap Management
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Aliasih I. N. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly service, comfortable place.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Aliasin, Sincerely yours, Asana Asia Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for our entire team to continuously provide the best service. We are very glad that you enjoyed your stay at Asana Asia Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Cilacap in the future. Should you have any questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Asana Asia Cilacap Management
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Highly recommended to stay here, polite and friendly service
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was comfortable, clean, the food was so-so, the check-in process was ok.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Hermawan A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Excellent facilities and service. Please maintain them.
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2 people find it helpful
Accommodation's Reply
18 Oct 2025
Dear Mr. Hermawan, Sincerely yours, Asana Asia Cilacap Hotel Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continuously provide the best service. We are very glad that you enjoyed your stay at Asana Asia Cilacap Hotel. We are committed to continuously improving our service quality and delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Cilacap Hotel in the future. Should you have any further queries, please do not hesitate to let us know. Best regards, Asana Asia Cilacap Hotel Management
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Y***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
All the staff, from the cleaning service, security, to the front desk, were super friendly. We stayed for 2 nights and got snacks for the kids, and the cleanliness of the room was also top-notch.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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K***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff, security, and cleaning service are all great, all recommended.
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2 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Andreas B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic area, nice ambient, great service, clean room.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Andreas B., Azana Asia Hotel Cilacap, Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continue to provide the best service. We are delighted to know that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay experience for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is anything we can do to improve our services further. Best regards, Azana Asia Hotel Cilacap Management
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