Slow response, the room took too long to be made up, even though we were only staying for 3 nights, the key was always being refilled, the room was not soundproof, too noisy,

The lobby is simply beautiful to give the impression of luxury, but the rooms are filthy, with the table next to the chair broken. The worst part is that the housekeeping staff easily gave access to our room door. Imagine being in bed and then being barged in by a stranger. The service is the worst, with no initiative to apologize. If you stay here, you should reconsider; there are plenty of other options.

In terms of benefits, the hotel's location is very strategic in the city center. Although the sheets look yellow, they seem clean. The hotel is quite clean for that price. 3 minutes walk to Boku Meranti. 20 minutes walk to Lapangan Benteng. 12 minutes walk from the legendary Soto Medan, RM Sinar Pagi. Next to Carrefour.

The hotel staff is friendly and very helpful.

Highly recommended for backpackers looking for a budget-friendly hotel in downtown Medan.

The reception staff is not friendly, the bathroom is not clean and the water doesn't come out of the toilet seat 😞 even though I used to stay here very comfortably, especially since it's very close to Carrefour

Friendly, the room is clean, tidy, fragrant.

Strategic location right behind Carrefour, clean rooms and good hotel location.

Excellent, comfortable, the staff is kind and polite, and any complaints are quickly addressed. The seventh floor is a feast for the eyes.

Great, friendly staff. Good service. Fast response

The hotel is nice and comfortable, near the Medan Fair Plaza

The bathroom smells of urine and is not very clean

The hotel is quite nice... the room is small.. close to everywhere.. there is a cafe in the hotel..

good. the only thing lacking is the smelly towel.

friendly staff, good service, clean and fragrant rooms

The room is very good, just please pay attention to the sheets, they are black.

The condition of the bathroom is not so clean

Friendly staff, clean bedroom and bathroom, the only minus is the mattress which makes a noise when you move a little. But overall it's ok

hanging out on the rooftop at night is so much fun

The receptionist staff was not very friendly, the bathroom water could leak out onto the floor, the sheets were dirty.