The service is good and the staff are also friendly.

The rooftop is great for relaxing, the area is clean, if there is an electrical connector, it can be used for light work

The Grand Deluxe on the 5th floor is quite good, but the lower levels need improvement.

The service was okay, but the downside was the lack of breakfast, which was overcome by the many coffee shops around the hotel that served food.

Good for a budget hotel close to the city center.

Friendly hotel staff, clean hotel, strategic hotel location

The staff was friendly, but last time I asked for a regular room (which happened to be empty), they said it wasn't the type I booked. Every time I book, I always choose the same room type, but it still says it's not that type. There's no Wi-Fi, but the facilities don't say it's not working.

If you just want to sleep, it's okay to stay here, but if you want a comfortable hotel atmosphere.

All okay but wifi doesn't reach the room

I won't move to another hotel. I've already clicked with this hotel. Every time I go to Banda Aceh, I always stay here.

Quite comfortable and clean. The service is also good, next time I want to stay there again☺️

Clean rooms, friendly staff and close to everywhere

The staff is very friendly, you can check the room first, the hotel is clean and close to food places and mini markets.

There are many delicious places to eat around the hotel.

my review is for low budget rooms offered via traveloka. I have tried to book low budget rooms at this hotel several times but the comfort and facilities are so-so, not recommended for the price of a room in its class compared to hotels or oyo that are equivalent. the plus is we only get a lobby and the name of staying at the grand aceh hotel hehehehe besides that the location is quite close to several coffee shops and culinary places such as wong solo. for a room with a price of 200 thousand, it's better to add a little because the caste of this lowest priced room is very different wkwkwkwkwk.

Even though there weren't many guests at the hotel, we booked through the application and were given a room at the back and in a stuffy condition.

strategic location, nice room, parking is difficult, the first night I went in the water cooker was not washed and there was still coffee residue from the previous person, the glass was used on the second day until I went home and it was not washed, the others were good, towels were changed every day

service ok, staff very friendly very helpful

The room is very nice, there is a sunset view.

Disappointed, I booked 2 rooms long ago but why are they on different floors?