All good, Tien she support enthusiastically

While the staff were supportive and polite, I was quite disappointed with the room experience. The pillows and blankets were damp, so I called the reception to request a replacement. However, no one came for almost an hour, and I had to call again. It took another 15 minutes before someone finally came to fix it. Additionally, the resort’s operations felt unprofessional. Even though checkout time is at 12 PM, there were loud repair works happening in the hallway in front of my room around 9–10 AM, making it impossible for us to rest. The noise continued until we checked out. I hope the resort can improve these issues to ensure a better guest experience.

Breakfast here is delicious, receptionist Khue is very enthusiastic and supportive, the staff are very happy and friendly

nice staff good service

The resort is beautiful and quiet. The staff is enthusiastic and friendly, especially Ms. Tuyen at the reception desk and Ms. Phuong, Thao, and Duyen serving at the restaurant. The beach and pool are very clean, and Mr. Giau is very friendly.

Breakfast was delicious, the hotel had beautiful Halloween decorations for breakfast, the staff were friendly and enthusiastic in supporting, the receptionist Khue was very attentive, I will come back if I have the chance.

Beautiful resort, friendly staff Huyen. Beautiful beach

The hotel is great, beautiful, comfortable, and super friendly.

Good service, attentive staff but breakfast buffet has few dishes

Resort service attentive, staff Huyen cute

Everything OK, the staff is very enthusiastic, supports my family very well, delicious breakfast, fully equipped room, Khue checks in and out very quickly.

The experience of 1 night here was very good from the service to the room. Ms. Nhung and the staff here were very enthusiastic in supporting. In the evening, we ordered more cakes here, which were delicious.

Huyen staff are friendly and cheerful, providing absolute customer support.

The staff are friendly and enthusiastic, private beach with lifeguards. The swimming pool is spacious, not too deep. Breakfast is good, full of dishes.

The breakfast buffet staff had a very bad attitude, as if they didn't want to serve customers. When I went to the counter to order coffee and asked the staff to make it, the staff replied that she would make it herself with the coffee maker, but the coffee maker was broken that day. In the morning, when I went to the buffet restaurant to find a table, I saw 2-3 empty tables, but the staff wouldn't let me sit, saying there were customers. No one had left any bags to keep a seat, so why wouldn't I sit? I asked the manager again to ask if I had to reserve a table for a buffet, but the manager replied that it wasn't necessary, so who were the female staff keeping those 2-3 tables for? The female staff's name was Trang. I've been to many resorts, usually the staff serve first come first serve, but Radisson Phan Thiet doesn't seem to know this. At noon, I went to the restaurant to wait for my room, I had leftover food and asked to pack it to go, but when I was hungry, the staff asked me if I wanted to take the whole plate and eat it too? And then take away was so fierce! Overall the facilities are fine but the customer service is terrible! I've been to Radisson Cam Ranh and Mui Ne before and only Phan Thiet is this bad!

Beautiful resort, friendly staff, Huyen provided thoughtful information.

Ms. Nhung, the receptionist, is very enthusiastic and friendly, from the security guards to the resort staff, everyone is wonderful.

Friendly staff, comfortable room.

Friendly staff, delicious food

Good service, nice and clean room. Receptionist Ms. Nhung is super cute! Worth the experience