The room was very cold. The staff came and adjusted the thermostat to make it warmer so I could sleep, but the thermostat was not kicking in. A room change was not possible because they were totally booked. There is nothing worse than taking a hot shower only to come out to a cold room. I could not sleep, the sheets were cold, and it was impossible to get comfortable. I got up in the morning with a runny nose and sneezing. I've stay at this hotel numerous times with no issues. It's unfortunate that this visit did not work for me.