I would just say this is an overrated property. The disappointment started with the check in experience. The staff did not explain anything about the property, they just told us to find the information on the paper placed in the room. They did not offer any welcome drink either. I went up to my room and didn’t find the crib which I requested in advance. I even called and emailed them in advance to confirm the crib is placed in my room. I went back to the reception and they placed the crib after 30 minutes. Their housekeeping service was horrible. I requested extra paper tissue, plastic bag for diapers and they didn’t give anything and told me to purchase it from the market which is placed in the hotel. The hotel is placed in a beautiful beach which was the reason we chose this hotel. Also the staff in the restaurant is great! That’s why the 3 star is. They were super helpful when I needed few things for my baby. You should chose this hotel if you want a hotel with a great beach otherwise look at the alternatives which has much better service.

Very nice resort, has evetything you can think of. Excellent service and endless food options

A classy place with excellent service, very suitable for families and anyone looking for relax, fun and to be in a classy resort. The reception has qualified and professional staff. The room is good and the sea view is wonderful. The food is varied, rich and of high quality, and the food service is provided 24 hours approx.The beach is very clean and the services are excellent. The staff in every section of the hotel strive to provide the best they have. There is an entertainment program every evening that creates an atmosphere of fun . I undoubtedly strongly recommend it to anyone who wants to relax and have fun with the family, or with his wife, girlfriend or friend... We are seriously thinking of coming back again with the children during the next summer vacation.

Very good hotel

Overall a super 4-day stay. We enjoyed the evening shows. The performances were professional. Swimming options were super as well. I booked partly because of the still-water cove which was very salty but swimming was easy. The food was generous and most often above average in the main dining hall. The young staff was helpful and friendly.

The hotel facilities were amazing, but the reception team were terrible, they gave us the worst room from the category we chose, it was without sea view, and after complaining they changed it, but yet they were not nice at all

Eine sehr schöne Anlage! Das Hotel ist dem Preis Wert! Tolle Aktivität für Erwachsene als auch für Kinder. Das Essen bietet eine große Auswahl, es gab immer Abwechslungen und wurde auch frisch vor uns Kunden zubereitet. Ebenso die Mitarbeiter, Total coole und gut gelaunte Mitarbeiter, vor allem Arda! Es war richtig cool Aktivitäten wie Volleyball zu spielen mit ihm. Nur zu empfehlen!

A very nice resort with a lot of activities. Very good services on site. The rooms are clean and there is a variety of food.

Best resort ever stayed at . Met all my expectations. Roomy and organized . Workers are nice too .

No complaints very good hotel

Lovely, clean, professional, relaxing and an experience worth every penny

Very nice comfortable and relaxing

It was great experience for me with my family we take 3 rooms, all stuffs was great with excellent service

Second visit to this hotel this month, outstanding in everyway. Cannot be faulted highly recommend the fresh fish in the buffet. Reception staff friendly welcoming with good language skills English Russian German and of course Turkish. Preferred room high level private pool with outstanding views

Average get-away for me and the misses, unfortunately in November it is extremely dead and we felt like we were the only ones in the entire resort. This is not their fault, it just didn't provide us with the full resort experience. Due to this, all the activities were closed. Out of the 6 main restaurants, only 1 was operating (the main one) - and unlike other resorts where you have access to food at any time, this one main restaurant was on a schedule (breakfast 7-11, lunch 1230-230, dinner 630-9). At times we were hungry and we had no access to food despite it being all-inclusive. The pool indoor was open - but felt like it felt like it was closed because the lights were off & the pool was not heated. There were no shows operating. The entire place felt dead - I felt the entire staff knew who we were and what we were doing. The food was not bad - 90% was similar every day. The aqua park was closed, only operated for a short period (couple of hours in 1 day) when we asked the fella running it to open it for us. We were disappointed however that he did not want to open it for me and my wife on our last day. The outside pools were freezing, only one was heated - but even the heated pool outside was very cold. The beach volleyball net was removed after our first day there (we stayed for 4 days). The drink bar on the main lobby was operating and good! They missed cleaning our room once - I was not happy with this - I called room service to have someone clean it and they agre

Pros: Beautiful beach, free mini bar, nice pool areas. Our room was upgraded for free which was nice. Very nice spa, and the massage held a very high standard. Unfortunately the calm experienced was ruined due to rude loud people yelling and not respecting the calm experience you would wish to receive. The massage therapists were very good though, and that experience was 5 star. Probably the only thing 5 star with this hotel. Cons: The food is terrible for a 5 star hotel, they even manage to make the desserts taste bad. The drinks are horrific as well. Ordered a pina colada on 5 separate occasions and one came with strawberries in it, one with other berries, and one with oranges, one of them wasn't even a pina colada, it was just something purple in it with vodka. It's pointless even trying to tell them about it. Some bartenders are better, but you can still tell they are told to make watered down drinks. They taste EXTREMELY watered down and they put bottled cream on top of everything to make it have a little more flavour. What really ruins it the most is the food, I wished I could actually buy better food there but even the a la carte was terrible. Ended up buying chips in the market instead. The breakfast was terrible as well, very poor selection of food, and just bad quality. Some of the staff are great and helpful, some just make you feel like they want you to leave. The entertainment was pretty poor, not awful but still not up to 5 star standard.

The best!

i dont like the reciption coz helpless not helpful hotel at all still have more things

Das Hotel ist sehr schön und empfehlenswert das Personal ist sehr freundlich wir waren dort für Flitterwochen nur das was uns nicht gefallen hat war das Essen war nicht so gut es waren viele Kinder im Hotel und das Meer war nicht so sauber.

Alles war in Ordnung während unseres Aufenthalts. Besonders gefreut hat uns, dass wir sogar an einem Abend im À-la-carte-Restaurant essen durften – Service und Essen waren hervorragend. Zwar hatten wir am Anfang einen etwas holprigen Start, aber danach war wirklich alles perfekt. Wir haben die Zeit sehr genossen!