Gorgeous, very clean, accessible and super comfy hotel with lots of amenities (premium toiletries, tea, coffee, hot chocolate and you can even order a specialty pillow ?!). The beds were so comfortable and having a heat pump in the room was a really nice touch.
Really close to Wynyard/Viaduct while still being very quiet and private. Has a pool, spa, nice courtyard, well equipped gym and spa - a total package.
Real highlight was the staff - they were so incredibly kind and very accommodating to special requests, even if they were busy. Really appreciated them.
One thing to note is the Deluxe room has a pretty open shower/toilet area - may not be suitable for friends who aren't so close, but I went with my partner so it was no problem.
Loved our stay and will now be a top hotel pick if we need any in the area!