9.8
Exceptional
From 920 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Traveler Reviews The Wallace

Number of reviews per page
20
40
Top reviews
Cristina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is small but fabulous. The rooms feel luxurious without being over the top, the restaurant bar is fancy but not stuffy, and the staff were all friendly, courteous, and warm. Bathrooms were very clean and the bed was quite comfortable.
Diana
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely stay
Mark
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This ins great hotel to stay in when in NY. Located on 76th upper west side it’s it’s quite and easy to get to. Great for visiting Columbia Uni or to stay away from the dreadful noisy, dirty, touristy mid two / Times Square.
Kyle
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff, Quiet, clean
Amy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent!! Beautiful room so clean lovely kind staff
CHRYSA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service great people
Lesley
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely boutique hotel on th
Anne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We love this hotel. Large rooms, super clean and updated. Staff very attentive. Quiet area but close to the park and shops/restaurants.
Catherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nice big room, friendly helpful staff. great location.
Thomas F.
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An excellent hotel in all respects. Very well designed and attractive. In the center of the Upper West Side, within a short walking distance to the subway and Central Park. Very polite and professional staff.
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My daughter and I just returned from a trip to NYC and we loved staying at The Wallace! Our room was clean and large, the neighborhood was quiet and the staff was amazing! A special shoutout to Durelle, Joseph, Henry, Jigme and Naika for treating us like VIP! We can’t wait to go back!
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Brilliant location, close to the Subway at 72st making it very easy and quick to get into the heart of Manhattan, while being in a fun and quirky, but quiet, area of the city. Massive amount of exceptional food choices for breakfast, lunch and dinner, giving large flexibility. Staff were a joy!! Always smiling and happy to help. Plus the incredible free upgrade to a suite totally made our break. Limited noise, and easy access to the airports - this was a genuine gem in the chilled oasis that is the upper west side. Would return any time we go back to NYC!!
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Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Wallace is NYC at its finest. An amazing hotel, staff, and amenities. HIGHLY RECOMMEND!
Gina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was outstanding, very personable and easy to approach. The hotel and our suite was incredibly clean.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything about The Wallace is exceptional from the location to the service to the decor. We have been to NYC on more than 30 occasions and this hotel was definitely our favourite. Staff was fantastic, rooms were large and always spotless. Although we typically try a new hotel each visit, this will be a hotel we can’t wait to stay at again.
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bo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly staff and great environment
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Such a gem. Beautiful hotel in a perfect location in the uws. Right balance of cool and comfort
Bethany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect stay. We look forward to coming back!
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Truly exceptional. Large, comfortable, well-appointed rooms. Lovely lounge in the lobby. But the staff were what really makes the Wallace wonderful. Everyone was so friendly and helpful. I really loved staying there!
Katrina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Quiet and clean.
Number of reviews per page
20
40