The Parkgate Hotel

Explore The Parkgate Hotel
9.2
Exceptional
From 1,571 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews The Parkgate Hotel

Number of reviews per page
20
40
Top reviews
Jessica
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely beautiful! We are going to be regulars!
Gary
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was really good apart from a couple of things. Minor aggravation checking in as staff all on the phone for too long with customers waiting but that wasn't overly bad. Breakfast was excellent food and great choice but zero service even though a lot of staff. Empty plates not picked up and not just our table. Staff just kept walking past. No offer of tea or coffee. Apart from that it's a really nice hotel.
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Edward
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old post office building.
sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay!
Alisha
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Been staying here for some time now and love it everytime !!
Natalie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel,clean and comfortable bed. Nice touch with Elemis products for toiletries. Great location
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We loved our stay at the hotel. The hotel was amazing. From the location close to the train station and in the heart of the city yet so quiet inside, to the beautiful decor, the welcome at the reception, to the friendly cleaners that worked on our rooms, the very comfortable beds,to the excellent breakfast! We would highly recommend this hotel to anyone planning to visit Cardiff.
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Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, good service and helpful staff. Good location to explore the city on foot. It would have been nice if we could have booked in earlier that 4 pm, but only a minor point
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pros: Clean hotel Lovely breakfast Central location and easy to get to city centre Modern decor Friendly staff Cons: Quite pricey for what you get No fridge in room You have to pay to get access to the spa (pool and sauna) No drop off or pick up zone
Andrew
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely one night stay after attending an event in Cardiff. Hotel was spotlessly clean, all the team were welcoming, good nights sleep. Breakfast good, check in and check out were seamless experiences. Would not hesitate to return.
Shaniqua
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, nice amenities, good price
William
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Best hotel in Cardiff, superb all round
Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, however night staff need a little more training
Aileen
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay as always. I forgot something in the room and they handled it very efficiently.
Hugo
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was unable to stay
Nuhu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Classy hotel. Everything about our stay was top notch.
Emma
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, really clean and staff helpful good facilities breakfast was a little cold and only one toaster which causing a delay
Jay- Te
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No parking onsite, no one at front door, tried to call for hours prior to arrival for food order, no answer. On a pleasant check in front desk. Limited room service.
madjid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfy bed and good location, vey nice bathroom. Room quite small but nice
Number of reviews per page
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