Repeated to stay here many times as good service, strategic location, and very helpful front desk.

Nice place to stay here as we come and stay in the big group. We enjoy and the room environment is very comfortable to all of my team. Best experience to them and the hotel accommodation is very good. To access Mid Valley and Eco city is very easy. Hotel staff very helpful to all my team that come from all around Malaysia. If we have the training again in Eco City and for sure will choose this hotel again. No doubt that.

Nice place to stay here as we come and stay in the big group. We enjoy and the room enviroment is very comfartable to all of my team. Best experience to them and the hotel accomadation is very good. To access to Mid Valley and Eco city is very easy. Staff hotel staff very helpfull to all my team that come from all around my Malaysia. If we have the training again in Eco City and for sure will choose this hotel again. No doubt that.

Strategic location, good service, and ambiance. Have repeated to stay here.

Excellent location and good ambiance. Always prefer to stay here as service is good

Good location and ambiance. Have repeated to stay here as very convenient

Staffs were friendly and accommodating. Room was clean. A comfortable stay for my wife and I.

Strategic location, near to mall. Clean, good ambiance, and service

Always great to stay here, location and convenient

Our 8-night stay at ViiA Residences in KL was really enjoyable for many reasons. Located strategically within distance, connected to Garden Mall and Mid Valley Mall. Very friendly and helpful staff. Wait for my next visit. Thank you 🙏🤗

The front office staff is very nice and friendly, have stayed here many times and highly recommended for long stays.

The hotel staff is very friendly, the location is close to Garden Mall.

The staffs are friendly. The residences feature modern, fully furnished apartments, including one- and two-bedroom units. Guests have access to amenities such as kitchenettes with stovetops and microwaves, washers/dryers, and Smart TVs with Netflix.

The rooms are clean and the staff is very helpful. Highly recommended.

The room is spacious and complete with all travelling necessities.

Stayed at ViiA Residences – great experience! The location is super convenient, just walking distance to Mid Valley. The unit was clean, with stylish room decor and comfortable furnishings. Check-in was smooth, and the overall environment felt secure and peaceful. Highly recommended for both short and long stays!

The room itself was relatively decent and clean, but unfortunately, the customer service experience was quite disappointing. Due to a booking error on my part, I mistakenly reserved two rooms instead of one. While I understand that the hotel may not be obligated to offer a refund or partial cancellation, I reached out proactively to ask for support in resolving the issue. I explained that the duplicate booking represented a significant financial burden for me. However, the hotel staff simply dismissed my request without any genuine effort to assist or provide alternative solutions. In fact, after a brief response of “not possible,” they stopped replying altogether — even when I followed up multiple times. This kind of indifference made me feel like my concerns were seen as a nuisance rather than a guest in need of help. Additionally, I messaged the hotel to ask whether they had a wine opener and if extra towels could be provided. The response I received was simply: “We don’t have a wine opener.” No mention of the towels, no further assistance — just a blunt answer and nothing more. While I understand that not all requests can be accommodated, the lack of effort, empathy, and basic communication was very disappointing. Hospitality is not just about rooms — it’s about how guests are treated. Sadly, this experience left me feeling unwelcome.

Near Midvalley Garden, only walking distance. Walking distance to LRT station.

Nice view from the hotel. Easy access to KLEC, Gardens mall and Megamall.

The apartment is located across from The Gardens/Megamall Midvalley. The mall can be accessed via a pedestrian bridge that is also connected to the KTM/LRT station Abdullah Hukum. clean room, there is a kitchen. with 2 rooms and 1 bathroom. there is a washing machine, microwave, induction stove. the bathroom is quite clean. but the manager should pay attention to the water filter on the bathroom floor and in the sink because it is a bit clogged. the rest is good. thank you