very comfortable and highly recommended

Good location, clean, comfortable room, cold AC.

The hotel staff were not friendly at all. After confirming the check-in time, the staff knocked on the door and it was opened for a long time. The AC was not cold.

The place is very comfortable, I've been here many times, I'm a regular customer.

The place is comfortable, I have been here many times and am a regular when I go to Surabaya, with cheap prices but a good place.

Thank God, I found a satisfactory accommodation. A few suggestions: the front yard (there's a small garden) is a bit dirty and barren. Hopefully, next time I stay there, there'll be a garden and a cool place that's not too hot from the sun. It's a bit difficult to call the reception staff if you arrive early, for example, after dawn. Understandably, I'm traveling long distances outside the island and want to rest quickly, even if it means paying more for booking earlier than the check-in schedule. As for the room windows, it's better to lock them from inside the room for security. As for TV channels, you can't watch private TV channels like Trans TV, RCTI, or Laenx.

The staff service is good, the atmosphere is family-like like a daily boarding house, the en-suite bathroom with a squat toilet is quite clean. It might be better if the sheets were brightly colored and not torn. Anyway, the shortcomings are minor and tolerable. I like being able to make coffee freely in the kitchen for general guests (there is a water gallon, stove, pot). You can borrow plates, spoons, glasses and wash them yourself after use. Thank you Homey Guesthouse Kertajaya Syariah

Check-in is around 9:00 PM. Upon entering, you need to contact the homeowner via WhatsApp to have the gate opened, and then your ID card will be checked. The standard room has no TV or amenities. Towels need to be rented for an additional 5,000 Rupiah. The bathroom is shared, as stated in the information. The accommodation feels like home, with a pregnant cat that is friendly to everyone.

I've stayed here twice... The place is nice.

The hotel staff is nice, but you have to bring your own drinking water, because the drink refrigerator is locked.

Strategic location and affordable

I'm confused by people's good reviews about the staff, because when I entered the staff was unforgivably rude. and when I was shown to the room I was shocked it turned out to be like a boarding room, very different from the one in the photo, the floor was also very sticky, as soon as I entered I was greeted with chewing gum stuck to the blanket, and the peak was at 2 am my body was itching I thought there were mosquitoes, it turned out there were many small animals on the bed (bed bugs) but there were also many mosquitoes I found 9 on the blanket, pillow and mattress. With this, I hope that cleanliness can be improved further such as giving mosquito repellent or regularly vacuuming the mattress reminding me that it has been used by many people🙏🏼

Room cleanliness was lacking. Location was okay. The Wi-Fi signal didn't reach my room (Room 6), so I always had trouble watching TV.

Great room, but been shocked coz no shower, but only tub, overall okay.

Okay, as usual, I've been a regular transit customer here with my husband.

Thank God, excellent service👍

Good location and price but need improve in their service

quite good for staying. clean, air conditioning is also safe, but the water is a bit cloudy.

The staff is friendly, the environment is cool, comfortable, safe if you want to check in late, the rooms are clean, the bathrooms are also clean.

Very homey, feels like home, the lady is very friendly. The only downside is that there are a lot of mosquitoes, luckily I brought my own mosquito racket from home, I only found 1 bed bug. Other than that, it's comfortable.